Overview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a global provider of managed services, infrastructure solutions consulting, and products. The Company offers end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and small businesses. In business since 1987, Client provides Managed Workplace Services including IT solutions and hardware and software resale, integration, and support services, and has numerous partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch, and Microsoft. Position: Material Handler III Location: Markham, ON, L3R 5R5 Duration: 8 Months Job Type: Contract Work Type: Onsite Language: English Job Description: Summary:

• Responsible for resolving issues and follow-up on purchase orders and resolve allocated grief issues.
• Exercises independent judgment with direction from supervisor.

Education/Experience:

• 5+ years general business education or equivalent on-the-job training - preferred.
• Previous related experience required.

Skills and Competencies:

• Knowledge of various purchasing and accounting systems, receiving report processing, and shipping regulations.

Major Job Duties and Responsibilities:

• Resolving all grief issues.
• Determining necessary action needed to successfully correct the problem.
• Making numerous contacts by phone, fax or email, to all parties involved in order to enter shipments and final receipts.
• Following up on orders not received per customer request.
• Communicating with customer regarding status of order.
• Performing order revisions as necessary, including price adjustments, changing/adding schedules, opening/closing purchase orders, etc.
• Analysing and confirming the correctness of customer orders.
• Performing the setup of new supplier and customer information.
• Analysing sources, verifying, and processing orders.
• Serving as a specialist within the group and providing interpretation and problem-solving advice to others inside and outside of the department.

TekWissen Group is an equal opportunity employer supporting workforce diversity.