WAXON MULTI-LOCATION MANAGER

At WAXON we focus on one thing and do it really, really well! For us, that's hair removal. WAXON offers the most effective, competitively priced and unique waxing and laser experience in Canada. How do we do it? Through our team of incredible and dedicated professionals, the amazing environments we create for our employees and clients, and our ability to remain competitive in price, quality of service, and positive client experiences.

You want to be here!!

At WAXON we are committed to creating an environment that fosters and embraces diversity and all aspects of identity, focuses on equality, and recognizes the importance of being inclusive in all that we do – this commitment not only supports a strong and positive employee experience, but allows us to attract amazing talent, and build great relationships with our clients.

We are excited to announce our search for Multi-Location Manager in downtown Toronto. In this role you'll bring your strengths in creating an environment that supports WAXON's brand and focus on high quality and great client experiences.

Your Responsibilities:

• Front Desk coordination
• Day to day operations, tracking, reporting, general management
• Staffing and scheduling controls
• Achieving weekly and monthly goals and targets set by your Regional Manager.
• Provide clients with superior customer service, handle any client issues
• Provide a superior employee experience for your team
• Inventory Management
• Merchandising
• Weekly Report Review Meeting with upper Management.
• Weekly One on one's with staff members
• Leading monthly employee team meetings
• Performing bi-annual reviews for your location's employees
• Responsibility to hit sales objectives and remain on budget
• Maintaining a superior level of customer service
• Lead and grow your WAXON team
• Motivating and coaching your team to hit daily/weekly/monthly targets and goals
  
• Following all WAXON policies + procedures
• Demonstrating WAXON core values to the highest standard
• Being a strong ambassador of the WAXON brand – at work and outside of work

Key Requirements:

• 5+ years of experience in a similar role
• Enthusiastic people person with leadership qualities
• A passion for the beauty industry
• Highly motivated
• Able to effectively drive sales and hit targets set to you
• Motivate your team to perform at a very high standard
• Ability to delegate and instruct
• Able to organize, prioritize and complete tasks simultaneously
• Able to work in a fast-paced environment
• Available to work some evenings and weekends

Some of our WAXON Employee Perks:

• Established quarterly bonus structure (potential to earn $5000-$7000 in bonuses annually based on target achievements)
• Development opportunities to grow your management and leadership skills
• Discounted waxing/laser services and retail products
• Health + Dental Benefits after 1 year employment (Full Time Hours required)