Founded in 2006, Lift North America has grown to become the largest independent lift truck service provider in Canada. Situated in the heart of the country's biggest market within the Greater Toronto Area, the company has earned a reputation as a leader in the material handling industry.

The LNA business model has been strategically designed to provide the support, knowledge and resources to improve efficiencies, uptime and overall productivity throughout any operation.

We want to be recognized as the best service provider in the material handling industry and build an organization around respect and teamwork, focused on customer service and supplying quality products with honest aftermarket support.

We will expense all our efforts to ensure our technicians and support staff have all necessary means at their disposal required to complete their tasks to standard. We care about our employees and in return expect that care to be passed onto our customers.

As our business is growing rapidly, we need a skilled Forklift Technician to service our client relationships in the Kitchener/Waterloo and London regions and further west as required.

Title

Road Technician

Reports to

Service Manager

Summary

The Road Technician will perform maintenance and repairs on various makes and models of forklift trucks and material handling equipment used by our customers. A Road Technician should be highly organized, have strong analytical and problem-solving skills and excellent mechanical repair skills.

Job Duties (including but not limited to):

• Communicate with dispatcher throughout the day to provide an update on status of work completed or in progress. Review daily schedule and plan accordingly.
• Perform regularly scheduled maintenance, safeties & address breakdowns in assigned accounts.
• Inspects forklift truck fleet to ensure trucks are working properly and safely.
• Identifies any forklift trucks that need repairs.
• Identifies, and may remove, unsafe equipment from facility operating area and notifies supervisor.
• Repairs and maintains various types of forklift trucks including electric, gas-powered, and propane-powered.
• Tests forklift trucks to ensure repairs are completed correctly, if required
• Communicate with Parts to streamline getting assets back into ready condition.
• Communicate with Shop Manager if unable to complete repairs onsite and support arrangements to have asset taken to LNA Shop.
• Work within the CRM to upload pertinent information on Assets.
• Ensure all Work Orders are signed by customers for work preformed. Communicate any other pertinent information regarding the asset that you may have noticed that was not part of the initial check up/service call. Identify opportunities for the company.
• Completing and documenting all work in Salesforce for any work performed.
• Ensure you keep your work area and vehicle clean. Ensure asset is cleaned after work completion.
• Responsible for own tools. Ensure that are in good condition and/or working order.
• Assist other technicians with major repairs when required.
• Other related duties as assigned.

Requirements

• High school diploma or equivalent required.
• 10+ years' experience trouble shooting and repairing forklifts.
• Completion of forklift truck mechanics training course required.
• Ability to use hand and power tools to repair forklift trucks.
• Ability to read repair manuals, trouble shoot and repair various types of forklift trucks.
• Excellent mechanical repair skills.
• Ability to follow instructions.
• Analytical and problem-solving skills.
• Must be physically capable of accessing all parts of the forklift truck needing repairs or maintenance, either by kneeling or lying on back.
• Must be able to lift 50 pounds at a time

Lift North America is committed to the fundamental principles of equal employment opportunity. We are committed to treating people fairly, with respect and dignity, and to offer equal employment opportunities based upon an individual's qualifications and performance — free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, colour, citizenship, creed, sex, sexual orientation, age, marital or same-sex partnership status, family status, handicap, and record of offences.

Lift North America has an accommodation process in place. Accommodations for job applicants with disabilities are available on request.