Ballad Group

Do you thrive under pressure? Do you enjoy leading people to success? Do you have a passion to change lives through workforce development? If yes, apply now!

Ballad's Workforce Development Division is hiring a new lead role for our Professional Insurance Careers (PIC) integrated training program. This program is an occupational skills training program with a focus in the Insurance industry. The objective of the program is to recruit, mentor and guide unemployed individuals who have a desire to rapidly re-attach to the workforce, gain and maintain meaningful employment in Insurance.

About Ballad

Ballad is an Alberta-based group of professionals, strengthening the communities in which we live and work. We provide services related to research, training, partnership development, process improvement, and full-scale implementation. Ballad listens first, provides exceptional quality and services, and we believe everything we do should have a positive impact.

The Opportunity

The Program Coordinator will have a vital lead role in Ballad's Edmonton PIC program, and we are looking for someone who is:

• Accountable
  • Deliver exceptional services
  • Be committed to positive social and environmental impact
• Collaborative
  • Build meaningful and inclusive relationships
  • Be a team player
• Entrepreneurial
  • Be willing to innovate and implement creative solutions
  • Nourish the entrepreneurial spirit

Plus, you need to be:

• Person centric and flexible with appetite for problem solving, engaging, and motivating others.
• Highly collaborative with history of engaging stakeholders and building productive relationships across a wide range of team members, community and employers
• Success focused with an unwavering commitment of ensuring people are supported to achieve their goals and realize success.
• Highly organized and engaged with the ability to manage multiple priorities, pivot directions as needed, respond to immediate need, and work in a high paced, dynamic environment.

• Responsive to individual situations and cultivate solutions that ensure the success of the clients, employers and program team

This position is:

• Located in Edmonton's downtown core and will work out of Ballad's Training Centre
• In Office, Full Time
• Reports to Ballad's Senior Program Supervisor

You want this position because you will:

• Per cohort, you will focus on recruiting 16 qualified participants
• Assess individual needs of potential participants and lead participant intake
• Collaborate with team members to ensure that both the participants and facilitator have what is required for training on a daily to quarterly basis
• Create a safe and positive environment where participants can learn and grow

• Generate, foster and maintain professional contacts within the insurance sector with the focus on recruitment, work experience and job placement
• Coordinate all internal and external events to support recruitment, work experience and job placement opportunities
• Actively seek out positive solutions to solve challenges that arise
• Be diligent in completing reports and filing as per Ballad standards
• Enjoy communicating with potential participants over the phone, email, google meet and in-person
• Prepare and submit monthly reports on time and without error
• Be a highly professional, driven, charismatic, reliable, and confident individual who thrives under pressure

You are ready for this position because you have the following experience:

A professional with proven experience collaborating with unemployed individuals and groups, building and maintaining relationships with staff and external stakeholders, and recruiting participants from Edmonton and area.

• Relevant post-secondary diploma or degree
• 1 to 3 years' experience working in program coordination in education, non-profit or relevant industry.
• Prior experience in placement and/or building customer relationships is preferred (an equivalent combination of education and professional experience will be considered)
• Working in Mobius is a benefit but not required
• Experience with pre-employment strategies and knowledge of the local labour market are considered assets
• Connections within the Insurance sector in Edmonton would be awesome but not required
• Public speaking or group facilitation within a formal environment or on the job must be something you enjoy.
• Proven intermediate skill level in Microsoft Office and online database tools (Word, Outlook, PowerPoint, Excel)
• Intermediate skill level working in online database tools

Salary $55,000 - $65,000 and will be evaluated based on experience and education

Start Date: April 9th, 2024