Are you a changemaker? Come on INN!

Who Are We?

We're an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.

We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.

If this sounds like a place where you would want to work, please review the position below to see if there's a fit with your skills and experience.

What Are We Looking For?

• Position Title Operations Lead
• Job Type Temporary – Full Time (4-6 months)
• Department Finance and Operations
• Reports to Director, Finance and Operations

Position Overview

Reporting to the Director, Finance and Operations at Inn from the Cold (The INN) oversees maintenance and janitorial, supply distribution, facility management and oversees the appropriate storage and disposal of records, in compliance with operational needs at The INN's various sites. The Operations Lead is the key liaison with landlords, property managers, inspectors, contractors, and other external stakeholders.

What You'll Do

• Oversee ongoing operations and maintenance of The INN's facilities
• Main point of contact and liaison for NEOMA building / facility partnership with HomeSpace and with the kitchen site, warehouse and parking landlords, community police and fire liaisons.
• Main point of contact for inspectors and contractors, ensuring they are supervised during time on site
• Manage facility issues, implement best practices to offer solutions
• Conduct regular walk throughs of all INN facilities – to note and address maintenance needs, safety issues, potential security risks
• Serve as tenant liaison/landlord function for The INN's affordable housing clients at our Journey House apartment building
• Manage transportation requirements, including INN vehicles used for Kitchen and warehouse deliveries
• Coordinate Records Management efforts for The INN, ensuring storage, transportation and shredding of confidential files is in compliance with operational needs and requirements from contracts and legislation
• Participate in development and review of policies and procedures relating to the Operations area, including: maintenance, janitorial and caretaking, Kitchen operations, distribution and safety services

This position description reflects the general duties of the role, but is not intended to include all duties that may be inherent in the position. The Operations Lead may be asked to perform other duties as required or assigned.

What You Bring to Our Mission

• Post secondary education in a related field, applicable trainings and certifications
• Experience in staff supervision is required.
• Experience in building operations and maintenance is preferred.
• Experience in project and team management is an asset.
• Trades experience is an asset (e.g. carpentry, plumbing, electrical)
• Minimum valid Class 5 operator's license, documentation to show at least 3 years of driving experience and insurance history
• Knowledge of Residential Tenancies Act (RTA) and landlord responsibilities is an asset

• Familiarity with Alberta Occupational Health & Safety Standards, FOIP and other privacy legislation

What We Offer

We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:

• Competitive salary, where all employees are paid a living wage at minimum
• Focus on health and wellbeing, including access to employer paid extended health benefits, dental benefits, annual health spending account and employer matched RRSP contributions
• Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Program
• Work life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays
• Supportive and flexible work environment, with ongoing training and development opportunities
• Potlucks, celebrations, employee engagement initiatives and plenty of fun
• Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples
• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.

Our Commitment

Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal opportunity employer seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age or veteran status, or any other non-merit-based or legally protected grounds.

Join Our Team

We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter by following this link to our website: innfromthecold.org/careers.

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Application Deadline: Applications will be accepted until a successful candidate is found.

Inn from the Cold is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact us at [email protected] before your interview.