Title: System Application Specialist - Plasma Job ID: BL70368591Job Type: PermanentLocation: Remote for now, eventually in Edmonton office
Our client is a global healthcare company dedicated to providing a suite of innovative medical products and solutions for customers to help them improve patient care and reduce the cost of healthcare. Their technologies address important medical markets: blood and plasma component collection, the surgical suite, and hospital transfusion service. With our valued client, you'll find a challenging, entrepreneurial environment with many opportunities for professional growth, along with an exceptional compensation and benefits package. Our colleagues are rewarded for bringing their passion to work in pursuit of our mission to improve the quality, effectiveness, and efficiency of care.
Responsibilities - what will you be doing: The System Application Specialist provides technical expertise on multiple projects implementing, configuring, and upgrading web-based software. Responsibility includes remote software application/interface setup, configuration, testing / validation, and training. This position is completely remote for the time being but as circumstances could change in the future, an Edmonton-based applicant is preferred.

• Provides services such as remote software configuration, product support, and troubleshooting of applications, interfaces, and equipment.
• Provides customer implementation and go-live support as needed.
• Provides technical support to customer during planning and software installation, application setup and interface testing.
• Provides training for software and interfaces.
• Works with customer to create, update, validate and test interfaces to labs, payment systems, internal applications/systems, etc.
• Creates, updates and tests reports.
• Works closely with Project Manager, external customer and technical teams .
• Coordinates and tracks day-to-day activities required to ensure project tasks are completed on time.
• Communicates progress and outcomes against goals to Project Manager and other internal and external stakeholders.
• Attends regular status meetings with project team.
• Demonstrates effective communication and engagement with customer.
• Utilizes time, project and support tracking tools.
• Resolves and/or escalates issues in a timely manner.
  

Qualifications:

• Bachelor's Degree in Computer Science, Computer Engineering or a related discipline preferred; combination of training and experience is acceptable
• 5 years of experience in software industry is required
• IT and/or software implementation experience is required
• SQL Server or Oracle database experience is required
• Experience with design and development of enterprise level web applications is required
• Programming experience: Lua preferred but JavaScript acceptable
  
• Experience working with external customers is preferred
• Experience with Java development is an asset

Knowledge, Skills and Abilities:

• Strong written communication skills, verbal communication/ listening skills
• Can work independently with minimal supervision coupled with ability to work in a collaborative environment with cross-functional teams

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com
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