The Team
Trindent Consulting is a global management consulting firm that solves complex business problems and achieves operational efficiency for the Energy, Healthcare, and Financial Services industries. The firm's unique approach yields between 500 – 1500% ROI within the first year. Established in 2008, Trindent Consulting has quickly garnered a reputation as a firm that will Make It Happen™. It is ranked as one of Canada's Fastest-Growing Companies by Canadian Business and GROWTH 500 for 7 years in a row. Trindent is also named one of the Fastest-Growing Consulting Firms by Consulting Magazine in 2015 through 2020. Most recently Trindent has been recognized by the Financial Times as one of the Americas' Fastest-Growing companies in 2022.
The Role
Under the leadership of an Engagement Manager, Trindent Senior Consultants apply their expertise to review client processes and identify improvement avenues that will enhance client productivity. Senior Consultants are accountable for producing key project deliverables such as process analysis/ observations, data scrubbing, Management Operating Systems (MOS) critiques, dashboard developments, behavioural assessments, area profiles and audits, amongst others. By utilizing Trindent's proven methodology and tools, Senior Consultants deliver sustainable results and build lasting client relationships.
Senior Consultants spend most of their time working on client sites with anyone from frontline employees to C-Suite Executives, interacting and influencing key stakeholders.
At Trindent Consulting, we believe that small teams and client exposure creates a collaborative environment filled with learning opportunities.
Travel/ Visa & Other Requirements
Travel to client sites is a requirement of this role. Candidates must have a flexible travel schedule and be willing to commit to 100% travel.
Consultants may be assigned to work with Trindent clients anywhere in the world and must be able to qualify for a work Visa. Successful candidates must be Canadian passport holders.
Candidates must be able to pass a criminal background check as part of the application process.
To access client locations, the Assessment Consultant will undergo scheduled and random testing administered through the North American Substance Abuse Program (NASAP) for drugs of abuse.
Responsibilities
• Perform data analysis, process observations and client interviews with the goal of identifying process barriers and opportunities.
• Perform research, causal analysis and formulate hypothesis on product, service, and process workflows.
• Increase employee productivity by reducing workload fluctuations, developing tools, cross-training back-office staff, eliminating manual processes, adapting responsibilities to maximize employee skill sets and driving employee accountability throughout key business processes.
• Critically assess client management systems, forecasting, scheduling, process control, tools, data, inputs, information quality, and reporting mechanisms.
• Conduct observations, identify areas for improvement, and design tools to enhance managers' ability to drive overall profitability of the area.
• Perform complex financial modeling to express the impact of operational changes in real dollars.
• Evaluate dynamic and static measurement issues and concerns.
• Confer with project staff to outline work plans, assign responsibilities and work-stream scope, actively review status reports, and modify schedules or plans as necessary.
• Adhere to standards to ensure sustainable and predictable results for the client.
• Establish and maintain effective client engagement with client project team.
• Coach and mentor floor-level client management to adopt changes and actively manage areas.
• Participate in delivery of training programs and act as a mentor for Consultant-level staff.
• Perform other responsibilities as required.
Do you have the skills to be successful in this role?
• Bachelor's degree in business or relevant degree specific to Trindent's industry verticals (Oil & Gas, Finance, Health Care).
• A minimum of 2 years' consulting experience in an implementation-based management consulting firm.
• Demonstrable (highlighted on your resume) knowledge of processes improvement methodologies with a focus on operational KPIs, active management, and continuous process improvement.
• A minimum of 2 years' experience in data mining and data analysis skills in Excel.
• Advanced proficiency in and knowledge of MS Office Suite.
• Strong written and verbal communication skills and the ability to work well with clients and colleagues.
• Ability to work in ambiguous situations, remain flexible, and to successfully adapt to a variety of working environments.
• Clear understanding and following of business ethics and professionalism.
• Availability/ flexibility for frequent travel.
• Located near a major airport.
Trindent Consulting is committed to providing an accessible, respectful and inclusive environment for all employees and job applicants. We will provide reasonable accommodation if required. If you require any specific accommodation due to a disability or a medical need during the application process, please contact us.