About Homeward Trust

Homeward Trust Edmonton (HTE) is a not-for-profit organization charged with ending homelessness in Edmonton. Our efforts are guided by community needs and priorities as outlined in A Place to Call Home: Edmonton's Plan to Prevent and End Homelessness. Homeward Trust has a dynamic work environment, filled with high-energy, dedicated, and passionate people.

Homeward Trust embraces the Housing First philosophy. This philosophy follows the principles of finding housing accommodations first and then establishing the supports required by the client to remain in a home. Homeward Trust Edmonton's programs involve both housing (capital project funding, property management, and sourcing access to new or existing units for client use) and supportive services to individuals in or seeking access to housing programs.

For further information visit: http://homewardtrust.ca/.

Position Summary

Homeward Trust is now accepting applications for a paid, working internship with our Information Technology department, this will be a temporary, full-time summer internship.

This is a 37.5 hour a week, hands-on position that will be responsible for assisting in the Information Technology Department. The successful candidate will receive training and mentoring from IT professionals and will be provided with real life work experience.

Duties & Responsibilities

• Perform Data entry for inventory and reference manuals for training and guidance.
• Perform hardware and software installation procedures.
• Assist in handling data migration duties.
• Providing support in diagnosing hardware and software issues and troubleshooting activities.
• Assist in preparing training activities and assist in delivery.
• Complete and assist in the completion of daily checklists.
• Other duties as assigned.

Qualifications

• To be eligible, the candidate must be a full-time student entering or currently enrolled in a program in a related field of study in Computer Science, Digital Media & IT, and Business Administration, and be registered to return to ongoing studies in the upcoming academic year.

Knowledge, Skills & Abilities

• Ability to prioritize work in order to meet deadlines and objectives.
• Knowledge of other MS Office products including Microsoft Office, Teams, Yammer, and SharePoint with demonstrated ability to quickly learn new software, database, and web-based applications.
• Strong verbal and written communication skills.
• Confident and comfortable in working in a fast-paced environment.
• Prior experience with programming and/or computer systems with SQL is an asset.
• Experience working with one of more virtualization technologies and network storage solutions is an asset.
• Knowledge/experience administering ERP/CRM systems is an asset.

• Knowledge of the non-profit service sector related to people who are homeless or at risk of homelessness is an asset.
• Must be a Canadian citizen or permanent resident, and eligible to work in Canada.
• Must pass a criminal record check.

While we evaluate all applications based on merit, we especially appreciate and recognize the unique insights that come from personal lived experiences, such as homelessness or houselessness. We are deeply committed to fostering a diverse and inclusive workplace. Applicants from marginalized groups, including but not limited to Indigenous peoples, LGBTQ2S+, women, and newcomers, are encouraged to apply.

This competition will close at 4:30 p.m. on April 24, 2024. We thank all applicants for their interest; however, only those selected for an interview will be contacted.