About Townline
The Townline Group is a Real Estate development company primarily focused in the Lower Mainland and Vancouver Island. Our development and construction portfolios are diverse and consist of mixed-used multi-family and commercial construction, as well as non-market and purpose-built rental housing. Townline is a well-rounded company with proven teams specialized in the areas of Development, Affordable Housing, Finance, Acquisitions, Construction, Sales, Marketing and Customer Care all housed under one roof. Townline has been building homes since 1981 and believe diversity is the cornerstone to our success and longevity.
Opportunity
We have a fantastic opportunity for a Sales Manager to join Townline's newest upcoming property in the UBC neighbourhood of Vancouver for an upcoming early 2024 launch. The ideal candidate is a highly organized and sales-oriented individual who is an effective communicator, a creative problem solver and someone who thrives in a collaborative team environment. This is an exciting opportunity for someone who would like to work with one of BC's most respected and proven residential and mixed-use developers.
Role Description
The successful Sales Manager will meet or exceed sales targets while overseeing all aspects of the sales arena and will achieve this by inspiring the team in the following areas: sales process, deal updates and contracts, Purchaser and Realtor experience, marketing, administration and operations.
The Duties of the Sales Manager may include but are not limited to
- Leading the Sales Team by example to execute the sales process in a friendly and professional way, in combination with the Townline Core Values and the Townline Way
- Working with Townline Marketing Inc. (“TLM”) by giving providing feedback on upcoming strategy and ensuring the Sales Team follows the steps required in the execution of the strategy
- Building a positive brand experience for Townline's Purchasers and Realtors, while delivering an exceptional customer experience
- Overseeing all deals executed by the Sales Team
- Scheduling, managing, and overseeing all database-related activities throughout the sales process
- Overseeing team scheduling to ensure accurate coverage at the Presentation Centre
- Providing up to date Prospect/Purchaser information (including data entry for phone calls, emails and other interaction with Prospects and Purchasers) in the database. Executing daily Prospect follow-up within the requested timeline.
- Preparing a weekly sales agenda and Prospect report for weekly meetings with TLM
- Assisting with special marketing functions; ability to work a flexible schedule outside of Presentation Centre hours, as required
- Attending various sales training session(s) for the project; then ensuring the Sales Team is intimately familiar with all information covered in the sessions
- Positively guiding the Sales Team to successfully achieve weekly and monthly sales targets
- Committed to the highest ethical standards and takes pride in Townline's tradition of excellent service to our homeowners, consultants, trades, suppliers, working partners and staff
- Be available to work five days per week (including Saturday and Sunday) during regular Presentation Centre hours, you are expected to be on site from 11:00am to 5:30pm executing duties
- Fulfill other responsibilities and tasks as required by the Developer and TLM
Qualifications and Requirements:
- 5+ years of Real Estate experience in presale or new homes is mandatory. Experience with the sale of low-rise condos and townhomes is preferred.
- Established relationships with the Realtor community in the Greater Vancouver market and the ability to cultivate authentic relationships with our Townline Ambassadors
- Although not required, fluency in Cantonese and/or Mandarin would be a strong asset
- Proficiency with MS Office applications (Office 365) (Excel, word and Teams)
- Experience using Lasso and Avesdo preferred, but not required
- Ability to produce results independently while maintaining a positive team environment
- An amazing attention to detail with an ability to thrive in a fast-paced environment
- Proven time-management skills while working under pressure
- Outgoing, personable attitude
- Positive attitude and driven to achieve results
- Personal goal setter
- Understanding of professional grooming standards
- A valid REBGV Real Estate license is preferred
- Valid Driver's License with access to their own motor vehicle
If you don't meet all the requirements listed, we still encourage you to apply, as we're still eager to meet individuals who are aligned with Townline's core values and can contribute in a variety of ways - not just candidates who check all the boxes. Townline is all about the Team, and we take pride in providing a work environment where people grow, evolve, and feel appreciated.