Our bottom line is different.

There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work. Maybe it's our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren't our customers.
Whatever it is, you won't find a more genuine, driven and knowledgeable group of humans anywhere. Believe it. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Department: Talent Knowledge & Process Governance

Job Number: REQ7445

Location: Edmonton or Calgary (This is a hybrid role that will require some travel to our Edmonton or Calgary offices)

Apply by: April 21, 2024

Paygrade: J - OTH

# Positions available: 1

System Job Title: Business Analyst 6
Leader Name: Director, HR Knowledge and Process Management

Work Arrangement: Hybrid: You'll work both remote and onsite, where time onsite is based on your job accountabilities and performance objectives.

Please note that this is a temporary position for 6 Months.

As ATB's next Business Analyst with a Process Management specialization, you will support the management of People and Culture (P&C) or HR business processes through: researching and analyzing improvement opportunities, conducting analysis, preparing recommendations and facilitating efficiency enhancements.

Responsibilities

• Creates business concepts based on needs of business units and ATB
• Maps current state processes in ARIS ensuring they meet process documentation standards, and correctly reflect system, people, inputs and outputs
• Gather business requirements and data for new process design and existing process redesign
• Serves and advises clients by turning requirements into feasible solutions
• Review and validate current state maps with stakeholders and subject matter experts for accuracy and to identify risks, controls, gaps, as well as process roles, goals, KPIs and KRIs
• Conduct the essential analysis to design a process for purpose and fit; and document a process to meet the differing needs of the varied stakeholders of the process
• Develop other process documentation (such as knowledge maps, journey maps, value stream maps) to support analysis of process flow, and identify blockages of flow (overburden, unevenness, waste)
• Organize process documents within P&C process repositories, and maintain required details of identified processes in process inventory
• Supports creation of initiative vision and goals to improve processes
• Improve consistency and quality of process fulfillment through the production and maintenance of procedural documents for front-stage (team members & leaders) and backstage (operational) groups
• Improve information quality, supply, auditing and governance capability (knowledge flow related to processes between people, systems and bots) through the production of standardized technical documentation for behind the scenes (system and data) teams
• Map future state processes in ARIS which meet documentation standards and improvement plans
• May support projects in maintaining project schedule, budget, work plan, KPIs, and other metrics
• May engage in support of product launch and transition period after deployment
• Ensures timely delivery of reports/analysis and proactively communicates any barriers

Requirements

Business Fundamentals

• Business Analysis - Adept in topics including data gathering, analytical thinking and insights analysis
• Client Centricity and Value Creation - Adopting client-and business-focused approaches (e.g. client satisfaction monitoring, identification and prioritization of needs through client value). Data gathering and proactive use to allow continuous improvement for clients (both internal clients and end-clients)
• Metrics Reporting

Data and Analytics

• Data Reporting, Visualization & Dashboarding Tools

Financial Analysis and Expertise

• Operational Improvement - Leveraging data and KPIs to provide guidance to improve the performance/efficiency of a business or department

Interpersonal Skills and Communication

• Empathy
• Specialist Teaming
• Teaming in a Matrix Environment
• Stakeholder Management
• Storytelling - Crafting audience-specific, clearly contextualized, human-centric, and action-oriented narratives
• Systems Thinking

Process Management

• 1-2 years previous working experience with process maps or platforms to execute on documenting process efficiencies
• Knowledge of or experience with journey mapping, service delivery blueprints, and knowledge mapping is considered an asset
• ARIS knowledge is considered an asset

Accreditation

• Knowledge of Human Resources practices and systems is considered an asset
• Bachelors in business administration, finance, management or related field
• At least one core Business Analysis Certification from the IIBA (AAC, ECBA, CCBA, CBAP)

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are a match for this position, please consider applying.

Interested? If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.

Online applications are preferred. Please let us know if you require any accommodations.

Benefits

Be great. Be you. Believe.

We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential. We encourage candidates from all equity-seeking groups to apply.

What happens next?

Thank you for applying online. If you are shortlisted for this opportunity, you will hear from us after the posting close date regarding next steps. We might ask you to participate in a digital interview or phone interview. If you require any accommodations, please let us know.

Stay in touch!

ATB is excited to know you're interested in a career with us! Follow us on LinkedIn, Facebook and Instagram to get the inside scoop on what our team is up to.

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