Corporate Senior Travel Advisor – Remote

Embark on the next step in your career journey with Direct Travel!

As a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

This is a fully remote position.

Expedition Expectations

• Managing all aspects of client travel reservations.
• Developing creative solutions to serve client needs.
• Keeping up to date with industry developments.
• Fulfilling complex and unusual travel requests.
• Reviews all reservations for travel policy and procedure compliance
• Advising clients on lowest fare and routing option
• Ensures that all reservation files pass quality control prior to ticket issuance
• Follows all policy and procedures as outlined in the training manual
• Provides quality service to each corporate client
• Supports preferred vendor agreements
• Responsible for developing relationships with travel arrangers and travelers
• Call backs to clients; Updating profiles
• Researching client needs or special requests when required
• Supporting team members with client requests
• Solid knowledge of domestic and international corporate travel, international fare construction, and airline routings.
• Ability to act with absolute discretion

Passport to Success

• Minimum 5 years' experience as corporate travel advisor
• Travel School Graduate preferred
• Experience with Domestic, Transborder and International reservations
• Hands on Car/ Hotel reservation knowledge
• Extensive knowledge and experience on designated GDS – Apollo
• Excellent customer service ability
• Solid communications techniques