DATE: April 3rd, 2024
LOCATION: Toronto, ON – St. Anne's
COMPENSATION: $53,630 - $65,589 Annually Prorated

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario's largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
To help fulfill its mission, LOFT is hiring a Psychogeriatric Case Manager.
JOB SUMMARY
As a Psychogeriatric Case Manager, you will be part of a team that co-ordinates a support network and linkages for older adult and seniors with serious mental illness and other challenges (e.g., addictions). As well provides direct care, education and support to seniors who are demonstrating responsive behaviors that may be associated with various types of dementia, delirium, mental health, addictions, or other neurological conditions living within their own homes within the geographical boundaries of the Central LHIN. A key component of this position is building a support network of community resources that will enable the individual to increase their independence, dignity, and self-respect. This is a permanent full-time role that will require direct service and support to clients in areas such as daily living, practical assistance, crisis intervention, linkages to primary care and a range of other services to support the individual's needs.
WHAT YOU WILL DO

• Assists clients in the development and implementation of a care plan tailored to the client's needs and issues designed to improve quality of life. Identify and refer to resources specific to those needs and issues.
• Act as a liaison and client advocate among those involved with the client's care including family, other caregivers, medical and other multi-disciplinary providers.
• Provide supportive counselling or referral and linkages to health care, programs or service providers.
• Provide crisis management/intervention and assist in the development of crisis plans for clients.
• Develop respectful and trusting relationships with clients using Recovery and Psychosocial Rehabilitation principles.
• Maintain strict confidentiality and follow all other required policies and procedures.
• Consistently interact with clients, staff, family members, other community agencies and partners in a professional manner that reflects favourably on the organization.

WHAT YOU BRING
Must Haves

• Completion of degree in social services/human services or equivalent
• Minimum 3 years of experience in providing support to vulnerable seniors and older adults with special needs including mental illness, addictions, and severe social isolation.
• Completion of Gerontology is an asset.
• An understanding of harm reduction, recovery and psychosocial rehabilitation principles, the therapeutic relationship, and an ability to come to an agreement with client on goals/priorities.
• Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills
• Group counselling related to mental health, addictions, and related issues.
• Good oral and written communication skills and computer literacy, including MS word and Excel.
• Experience with RAI documentation and OCAN in accordance with health profession standards for documentation of client information.
• Ability to collaborate effectively with care partners of inter-professional care teams, clients, family members and community team members.
• knowledge of P.I.E.C.E.S., U-First approaches or willingness to receive training.
• Sound understanding and commitment to the principles of the Behavioural Supports Ontario (BSO)
• Understanding of cultural competency and anti-oppression framework.

Nice-to-Haves

• Reflective of a multi-barriered group, as serviced by the program, a strong asset.
• Knowledge of other languages is an asset.
• Understanding of cultural competency and anti-oppression framework.

WHAT WE OFFER

• A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability.
• Defined Benefits Pensions Plan
• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career.
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program
• Maternity-leave top up program

Our Commitment to Diversity and Inclusion

LOFT Community Services is a value-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT's vision is that together, we can all live successfully in our community. Our client population reflects Ontario's diverse community, and it is LOFT's goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don't “tick all the boxes” but think you'd thrive in this role, you are encouraged to apply.
Note: Staff will be required to work in clients' homes and may therefore be exposed to secondhand smoke. Occasional evening and weekend hours may be required. Frequent travel will be required using your own vehicle.
Note: All LOFT employees are required to be COVID-19 vaccinated as a condition of hire in accordance with LOFT's Vaccination Policy; unless they are employed in or work regularly with staff who are employed in, non-client facing roles.
Note: A satisfactory vulnerable sector check (VSC) is also required.
CLOSING DATE: April 17th, 2024.

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.

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