VistaVu Solutions is an employee-owned tech company on a high growth curve. We deliver full lifecycle ERP implementations, transformation projects, and responsive support through our partnerships with SAP S/4 Hana Cloud, SAP Business ByDesign, SAP Business One, SAP BTP, and Boomi to mid-market companies in a broad range of industries primarily within the United States. Our industry specific expertise, product extensions, and award-winning services help our customers RUN GREAT!
It's our people that make VistaVu unique and different from other technology solution providers. We are smart, determined, and not afraid to try new things. We advocate for our customers and earn their trust by understanding their business, using proven processes to serve their needs, and delivering a high return on investment. Our core values shape our culture, define our character, and guide how to make decisions across every level of our organization.

• Results: You want to work in a company based on meritocracy where your results determine your trajectory (not time served).

• Trust: When your manager gives you something you use your critical thinking and proactive mindset to find a way to get it done and done well.
• User Experience: You appreciate what good customer experience looks like and are driven to consistently go above and beyond for the customer.
• Embrace Change: You thrive within a dynamic and evolving organization.
• Growth: You are consistently investing into and upgrading your skills and experiences.
• Gratitude: You want to feel appreciated, and you look to say thank you loudly and often to others on the team.

The Opportunity
VistaVu is looking for a Quality Assurance expert to join our Product Team as a Quality Assurance Specialist. The ideal candidate must be a self-starter, detail-oriented, and proactive. The Quality Assurance Specialist will play a critical role in maintaining and improving the overall quality of products. The successful candidate will ensure customer satisfaction, regulatory compliance, and the overall success and reputation of the company.

This role plays a crucial role in ensuring that products, services and processes meet established standards and customer expectations.

Due to the nature of this role, you will be required to work 2-3 days weekly in our Calgary downtown office.

How do you know you are a fit?

• You are flexible and able to adapt to change.
• You are a self-starter and ambitious.
• You are proactive and have a strong can-do attitude.
• You have good problem-solving abilities.
• You are confident and determined.
• You have proven ability to multitask.
• You collaborate effectively with teams.
• You are a highly driven.
• You have strong business acumen.
• You are a results-oriented individual.

What will you be doing?

• Establish and maintain quality assurance policies and procedures.
• Create guidelines for quality standards and compliance.
• Design and implement testing protocols to identify defects or deviations from quality standards.
• Conduct testing of products or services to ensure they meet specifications.
• Employ automation tools for efficient and automated testing.
• Monitor and evaluate product quality results to identify areas for improvement.
• Conduct inspections and reviews to ensure adherence to quality standards.
• Work closely with the development group, customer support, or the customer directly to address quality-related concerns.
• Use customer input to improve processes, address quality concerns and coordinate with the development group.
• Maintain detailed records of quality assurance activities, test results, and Product documentation. Generate reports on quality metrics and key performance indicators.
• Analyze data to identify trends and areas for improvement.
• Collaborate with relevant departments to implement process enhancements.
• Investigate and determine the root causes of quality issues.
• Implement corrective and preventive actions to address identified problems.
• Proactively seek opportunities for continuous improvement in quality processes.
• Implement quality initiatives and best practices.

What experience do you need?

• A bachelor's degree or equivalent in Computer Science, or other related fields.
• 5 years plus experience in Quality Assurance or related roles.
• A minimum of 3-5 years of experience with automated testing tools.
• SAP Business One or S/4 Hana Cloud experience will be preferred.
• Demonstrates interpersonal, technical aptitude and problem-solving skills.
• Ability to prioritize and the flexibility to adapt to changing priorities.
• Proficiency in developing test plans, test cases, and test scripts.
• Excellent analytical, problem-solving, and troubleshooting skills, with a keen attention to details
• Exceptional communication skills, both written and verbal.
• Ability to multitask and complete testing activities within the timeframe.

What's in it for you?

• Work with one of the top SAP partners in North America in an area that is pivotal to our success.

• Potential for above average earnings, where your base salary is enhanced with performance incentives for reaching goals.

• Influence the financial management, structure, and direction of our rapidly growing mid-market business.
• Ownership through our Employee Share Option Program where you will have an integral role of influencing and contributing to the company success.
• Competitive remuneration
  • Flexible Health and wellness spending account.
  • Bonus program.
  • STD, LTD, Life and Critical Illness benefit program.
• Work with great people in an environment where we live our core values.
• Growth as we provide you challenges and opportunities to advance your career development and training that will set you on the path for professional achievement.

At VistaVu Solutions, we are committed to an inclusive and equitable workforce that values, represents and supports the communities in which we work and live. We welcome people from all backgrounds, ethnicities, cultures, and experiences and are committed to maintaining a respectful work environment that also supports the diverse needs of our employees. We encourage applications from all individuals including those who are Indigenous, members of visible minority groups, of varied abilities, persons of any sexual orientation or gender identity and expression, as well as with any other dimension of diversity.

VistaVu will make reasonable accommodations for qualified applicants who would require accommodation in applying for this role or throughout our hiring process unless undue hardship would result. Any applicant who requires accommodation should contact VistaVu's hiring team at [email protected].

The applicant should advise VistaVu what accommodations they need to participate in the process.