Manager, Labour Relations

Full-Time, Contract (Ending: August 29, 2025)

London, Ontario

- Application Deadline: April 17, 2024 -

The Manager of Labour Relations will be part of the People & Culture leadership team, participating in strategic and operational discussions and decisions on labour relations issues, priorities, systems, processes, and performance indicators.

This role is responsible for building a constructive union-management relationship and collective bargaining process. This includes co-ordinating and acting as a key participant in the collective bargaining process, advising leaders (Managers and Directors) and working with union officials on the interpretation and application of the collective agreement, as well as managing the grievance process.

This position manages the development and updating of relevant People & Culture policies, working with the Human Resources Managers & VP, People & Culture on relevant staff issues, revising the P&C Operations Manual and ensuring a common understanding and interpretation of policies and of the collective agreement. The Manager is also responsible for building trainings and resources for leaders, as needed.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you'll be making - $39.38 per hour (Manager Grid)
  • The above are initial rates; with grid increases as per policy
  • Internal staff members will be placed on the appropriate grid based on their current rate of pay, up to Level 8 of the grid (see Intranet Policy - bit.ly/CompensationPolicyPg16)
    
• When you'll work - 70 hours over two-week period; Monday-Friday 8:30am-4:30pm
• What your benefits will be – 9% in lieu of benefits
• Your pension plan – Immediately eligible for optional enrollment in Healthcare of Ontario Pension Plan (HOOPP)
  

HOW YOU WILL BE MAKING A DIFFERENCE:

Employee & Labour Relations:

• Ensures a strong working knowledge of the CMHA TVAMHS Collective Bargaining Agreement(s) (CBA) and assists leaders to appropriately interprets clauses within the CBA.
• Acts as a resource to ensure compliance with the CBA, serving as a liaison to educate leaders and seeks to resolve disputes between employees and management.
• Leads and participates in professional consultations and grievance meetings to address complaints resulting from disputes with unionized employees over the CBA, program procedures, policy challenges, and the interpretation of work contracts.
• Maintains accurate and organized records of labor relations activities, negotiations, grievances, and resolutions.
• Ensures that labour-related grievances are investigated and resolved in a fair and consistent manner, ensuring compliance with collective agreements and labour laws.
• Collaborates with Human Resources, legal counsel, and Managers / Directors to develop and implement strategies that align labor relations with the organization's mission and goals.
• Develops and updates labour-related policies and procedures relevant to reflect best practices, legislative changes, and organizational needs.
• Guides all disciplinary actions in a professional, fair, and effective manner.
• Recommends and/or develops and delivers training programs for leaders to enhance their understanding of labour relations and related issues and to build confidence in their ability to manage effectively in a unionized environment.
• Prepares information and makes recommendations for CMHA TVAMHS to use during union negotiations.
• Actively participates in the negotiation of collective bargaining agreements with the union as part of the CMHA TVAMHS leadership bargaining team.

Analytics and HR Metrics:

• Analyze labour-related data and metrics to identify trends, assess organizational performance, and make data-driven recommendations for improvement.
• Oversees the compilation of HR metrics (ie. vacancy rates, absenteeism rates, turn-over rates, etc.) including analyzing, reporting and identifying trends and build strategies for leaders to address these issues.
• Researches current trends in collective bargaining agreements and stays up-to-date on changes to Ontario employment legislation, labour relations legislation, regulations and industry standards, and provides guidance and recommendations to ensure compliance.

Leadership and Human Resources:

• Provides leadership and consulting support to members of the leadership team on matters of reinforcing culture, setting goals, developing policy, and implementing strategic objectives to affectively achieve their goals.
• Guides leaders to ensure they communicate changes, etc. with union in an appropriate and timely manner.
• Participates in discussions and guides leaders to determining appropriate, fair, and dignified disciplinary actions when required.
• Develops protocols for leaders with the purpose of building confidence in their ability to participate in a meeting that involves the union.
• Coaches and guides leaders to prepare them for meetings that involve the union.
• Demonstrates a commitment to equity and a positive work experience for all staff by providing input into organizational policies and structures to eliminate barriers and foster inclusion for all

Partnerships and Relationships:

• Works collaboratively with the HR Managers, sharing workload (when necessary), working on projects together, etc.
• Builds strong working relationships with Union President, Union Stewarts, and the Union Staff Representative through timely, effective, clear, and respectful communications.
• Manages relationships with compliance agencies.

• Participates in professional development and networking conferences and events.
• Works with relevant consultants, attorneys, and other consultants who provide specialized human resources knowledge and/or resources.

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• Bachelor's degree in human resources, administration, or relevant area (Primary proof of credentials will be required during the hiring process, i.e. an original degree/diploma/certificate or official transcript; for ongoing education, an unofficial transcript will be accepted)
• CHRP, working towards CHRL designation
• 3-5 years demonstrated leadership experience
• Clear, current Police Vulnerable Sector Check (PVSC)
• Valid driver's licence and access to a vehcile with adequate insurance to carry out job duties
• Demonstrated ability to attend work regularly

We prefer the following qualifications:

• Extensive experience working in a unionized environment
• Experience in MS Office and HRIS programs
• Strong working knowledge of interpreting CBAs, labour relations legislation, best practices for working in a unionized environment.
• Knowledge of the Employment Standards Act, 2000, Human Rights legislation, and other relevant legislation.
• Knowledge of Mental Health Commission's 13 factors of psychological health and safety in the workplace.
• Strategic thinking: Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment. Capitalizes on opportunities and manages risks.
• Creativity and Innovation: Develops new insight ideas and innovations; designs into situations; questions conventional approaches; implements new or cutting-edge programs/processes.
• Financial Management: Understands the organization's financial processes.
• Communicates Effectively: Articulates thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Decision Making: Makes well-informed, effective, and timely decisions, even when data are
• limited or solutions produce unpleasant consequences; perceives the
• impact and implications of decisions
• Problem Solving: Identifies and analyzes problems. Weighs relevance and accuracy of information. Evaluates alternative solutions and makes recommendations.
• Conflict Management: Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner.
• Team Building: Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation amongst team members to accomplish group goals.
• Developing Others: Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
• Leveraging Diversity: Fosters an inclusive workplace where diversity and individual differences are leveraged by encouraging participation and involvement to achieve the vision and mission of the organization
• Experience providing presentations to leaders
• Bilingual both official languages, preferred; préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – April 17, 2024:

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [email protected]

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