Concierge/Site Administrator Position

We are seeking a Casual Concierge/Site Administrator to join our dynamic team of professionals in our expanding organization. If you're a highly motivated, proactive team player who thrives in a challenging environment, excels with minimal supervision, meets deadlines consistently, and can effectively manage multiple tasks, we encourage you to apply!

Our organization manages several high-rise Condominium Buildings across the City of Ottawa, some of which require Concierge/Site Administrators to staff their front desk areas. We are looking for individuals to join us on a casual basis, filling in at various locations as needed.

Shifts: Shifts may vary from Monday to Sunday, between 8 a.m. and 8 p.m.

Transportation: A vehicle is not required; all locations have convenient access to public bus services.

Responsibilities:

• Manage the front desk and control building access using CCTV cameras
• Deliver exceptional customer service to residents and guests
• Coordinate elevator and amenity bookings
• Issue keys to contractors and cleaners, verifying work access
• Log and distribute letters and parcels for residents
• Program and re-program access fobs as directed by the Property Manager
• Coordinate maintenance and cleaning tasks with on-site staff
• Receive, document, and forward resident complaints to the Property Manager
• Ensure compliance with fire and emergency procedures
• Perform security patrols throughout the shift
• Complete other duties as assigned by the Property Manager

Qualifications:

• Post-secondary diploma
• Security Guard license (considered an asset)
• Proficiency in MS Office and other computer-related skills
• Strong coordination, judgment, and decision-making abilities
• Ability to work independently or as part of a team with minimal supervision
• Customer-focused personality with excellent communication skills
• Strong organizational skills and attention to detail
• Ability to prioritize tasks, work well under pressure, and meet deadlines in a fast-paced environment
• Prior experience in the Property Management industry (considered an asset)
• Excellent proficiency in business English
• Clear written and verbal communication skills
• Respectful of resident boundaries; ability to handle sensitive information with discretion and professionalism
• Courteous and approachable demeanor, with a welcoming attitude

Apollo is a dynamic and progressive organization that has experienced continued success and growth throughout the National Capital Region over the past 26 years. We value teamwork and recognize commitment, honesty, and loyalty. We firmly believe that our people are our greatest strength. Only successful candidates will be contacted.