Requirements:

• ServiceNow ITSM techno functional Analysist , Experience in Requirement gathering for ITSM and integrations.
• Develop and document the ITSM requirements during the workshops with the business stakeholders.
• Design and document Foundation data mapping and foundation data visibility across ITSM and Case applications.
• User story documentations with Test case design for System Testing.
• work along with the Solution Architects, Process Leads , and developers.