POSITION: Clinical Informatics Specialist

COMPETITION: 2023-516

STATUS: Full-Time

DEPARTMENT: IMIT (Information Management, Information Technology)

HOURS OF WORK: Monday-Friday Days (Subject to change based on operational needs)

UNION ASSOCIATION: Non-Union

POSITION SUMMARY:

As a subject expert with a focus on the administrative and/or advanced clinical modules, the incumbent facilitates the design, implementation, optimization and adoption of clinical informatics initiatives by working collaboratively with stakeholders, technical experts and/or vendors as required. Using critical and creative thinking the Clinical Informatics Analyst analyzes, prioritizes and translates user needs and requests related to the Electronic Health Record (EHR).

All duties are carried out in a manner consistent with BGH's vision, mission and values, to meet the strategic and operational goals of the organization.

Education & Experience

• Post-secondary education in clinical, health science, information technology and or health informatics. OR
• Registered member of a regulated health professional college with health informatics experience.
• Three (3) years of progressive clinical and/or health informatics experience, preferably including implementing a major clinical application or large project, redesigning clinical processes and/or business processes to improve patient care and stakeholder workflow and applying change management and project management methodologies in a project setting or while redesigning an existing clinical or business process.
• Cerner experience considered an asset

Skills and Abilities:

• Support the implementation of the Electronic Health Record by defining customer requirements, workflow and process analysis, project communications, unit and integrated design testing, implementation and go-live support.
• Provide leadership and subject-matter expertise to working groups responsible for clinical and/or business process workflow re-design and configures the outcomes within the Electronic Health Record solution in order to support and enhance patient care and processes. Champions the use of evidence-based best practices and outcome measurement in the Electronic Health Record.
• Develops training plans, training materials in a variety of mediums and other electronic health record-related supporting documentation; understands and applies the principles of adult education while providing training to stakeholders.
• Acts as a key change agent and Electronic Health Record champion in order to facilitate implementation and adoption of new processes and/or clinical standards as well as continuous improvement and optimization; collaboratively works with organizational stakeholders and services to operationalize and sustain the effective integration of the electronic health record into clinical practice and administrative/business processes; acts as an advocate for the use of technology and health information to improve clinical processes and the seamless integration of technology into the day-to-day work of front line clinicians.
• Maintains up-to-date knowledge of the health informatics industry, trends and health care standards; develops awareness, commitment and acceptance of emerging and innovative technologies and systems that support excellence in the delivery of care. Focuses on
• Develops, implements and monitors standards for service and performance; evaluates and effects changes as needed to improve services, simplifies workflow ensuring that quality, clinical and regulatory standards are met; uses project management, process and quality improvement and change management methodologies in all aspects of work; triages and manages issues effectively using a collaborative, customer service focused approach to supporting stakeholders and resolving issues.