Total Power Limited - 16 emplois
Calgary, AB
Détails de l'emploi :
Summary
The Dispatcher will plan the delivery and return of equipment efficiently, safely and quickly. The Dispatcher must maintain an accurate inventory and supervise internal transfers and work orders. They will have to ensure that technicians are assigned to day-to-day tasks and coordinate the transportation of equipment while abiding by health and safety policies and maintaining regulatory compliance.
Primary Responsibilities and Activities
Planning, optimizing, scheduling, and routing drivers for pick-ups and deliveries to customers and vendors
Work closely with the sales department to deliver a great Customer experience
Daily communication with the warehouse team
Respond knowledgeably, courteously, and promptly to incoming calls/inquiries
Ensure to have all the necessary equipment at the various sites
Organize transportation (with customers and other TPGS branches)
Monitor drivers' hours of service, availability of equipment as well as fleet movement and operations
Deliver the necessary documentation on time and provide explanations to those responsible
Support organization's strategy for continuous improvement by providing data and recommendations on operational alternatives and creating efficiencies
Drive cost savings through optimal freight management
Help and support for other related tasks
Make quick logistical decisions with customer needs and company profitability in mind.
Update driver moves in Dispatch system in a timely manner to provide visibility to customer service and customers
Communicate effectively with drivers, co-workers, and customers effectively and professionally.
Adhere to safety policies by working in a safe and professional manner, ensuring drivers are following safety procedures
Other Requirements
Proficient in the use of Microsoft Office modules
Working knowledge of CVOR and ELD regulatory guidelines
Technical aptitude (engines, control systems, networks and regulatory codes) is an asset
Present a professional image to the Company's Customers and suppliers maintaining the highest ethical standard of conduct
Maintain a well-organized and clean work area
Communicate in such a way that will avoid problems and disputes, always putting the Customer (external and internal) first
Adhere to all Health and Safety policies and practices.
Excellent written and verbal communication skills
Self-starter and a team player who can work in a team environment and independently
Being able to effectively manage multiple tasks simultaneously
Be organized with a particular focus on details
Previous experience in a dispatch role is an asset
Strong interpersonal skills
Post-secondary Diploma in Supply Chain, Business Administration or equivalent is an asset
In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
Other tasks and responsibilities as may be required from time to time consistent with this position and the job description and duties set out herein.
Education and other Requirements
High school graduate and post secondary education.
5+ years of related experience
Working Conditions
Manual dexterity required to use desktop computer and peripherals
Ability to attend, host and conduct presentations
Overtime as required
Lifting or moving up to 40lbs may be required
Participation in the after-hours on call rotation
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