Guest Services & Spa Operations Specialist
Hand & Stone - Mississauga - Derry & Dixie - 2 emplois
Mississauga, ON
Publié il y a 2 jours
Détails de l'emploi :
20,00 $ - 26,00 $ / heure
Temps plein
Niveau d`entrée
Avantages :
Assurance maladie
Assurance dentaire
Programme de primes et d'incitations
Benefits:
Job Summary
Are you a high-energy hospitality or retail professional who thrives under pressure but feels stuck in a dead-end minimum wage role?
At Hand & Stone Massage and Facial Spa, we believe elite operational talent should be compensated accordingly. We are hunting for top-tier individuals to manage client experiences, front-desk logistics, and backend spa operations across our Mississauga locations.
Unlike traditional retail roles with slow annual reviews, we offer a Structured Performance Track starting at a premium $20.00/hour. We provide clear operational benchmarks that allow high-performing, reliable individuals to rapidly advance their base pay up to $24.00 and $26.00/hour as they master advanced business responsibilities. If you want a dynamic workplace where your organizational skills and drive are directly rewarded with fast financial growth, we want to hear from you.
Key Responsibilities
Our Specialists bridge the gap between front-of-house luxury hospitality and back-of-house logistics:
- Free uniforms
- Health insurance
- Opportunity for advancement
- Training & development
- Wellness resources
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
Job Summary
Are you a high-energy hospitality or retail professional who thrives under pressure but feels stuck in a dead-end minimum wage role?
At Hand & Stone Massage and Facial Spa, we believe elite operational talent should be compensated accordingly. We are hunting for top-tier individuals to manage client experiences, front-desk logistics, and backend spa operations across our Mississauga locations.
Unlike traditional retail roles with slow annual reviews, we offer a Structured Performance Track starting at a premium $20.00/hour. We provide clear operational benchmarks that allow high-performing, reliable individuals to rapidly advance their base pay up to $24.00 and $26.00/hour as they master advanced business responsibilities. If you want a dynamic workplace where your organizational skills and drive are directly rewarded with fast financial growth, we want to hear from you.
Key Responsibilities
Our Specialists bridge the gap between front-of-house luxury hospitality and back-of-house logistics:
- Guest Experience & Sales: Managing high-volume client bookings, multi-line phone communications, and driving spa revenue through membership acquisitions and service upgrades.
- Operations & Logistics: Executing daily cash reconciliations, auditing retail inventory logs, and maintaining meticulous spa presentation.
- Facilities Management: Coordinating treatment room turnaround logistics, managing premium linen rotations, and supporting the therapy team.
- Absolute Reliability: You treat your schedule like an executive appointment. You show up prepared and on time, every single shift.
- Composed Under Pressure: You enjoy a vibrant, busy environment and can seamlessly pivot between tasks without losing focus.
- Growth Mindset: You possess strong attention to detail and are eager to learn the inner workings of business operations to unlock higher leadership tiers.
- Experience: Background in premium retail (e.g., beauty, boutique brands), hospitality, fitness clubs, or clinical reception is a major asset.
- Availability: Flexible availability to accommodate peak business hours, including evenings and weekends.
- An accelerated, merit-based compensation track reaching up to $26.00/hour.
- Uncapped monthly commissions and performance bonuses.
- Generous employee discounts on luxury spa services and skincare products.
- Paid professional training in sales, business systems, and operations management.
- Flexible scheduling options across our premium Mississauga network
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