Therapy Support Navigator

A Rewarding Career at CASA Mental Health
Are you passionate about creating hope for children, youth and families? At CASA Mental Health, every role contributes to our mission of building resilience and advocating for the children and families we serve. Guided by our vision of a community where all children and youth are empowered to thrive, we deliver holistic, evidence-informed and compassionate care across Alberta.
Job Details
Wage range: $33.92 to $41.70 per hour
Vacation: Paid per pay period
Shift structure: Monday to Friday, 7.25 hours per day
Primary location: Edmonton – CASA Centre
Union: In-scope
Classification: Therapy Support Navigator
FTE: 1.0
Status: Temporary until July 31, 2027
About the Program
Core is CASA's general mental health program, and provides short-term, goal-directed therapy for a wide range of concerns. Core serves children ages three to 17. From Core, children, youth and families are able to step up or down into more appropriate levels of service if needed.
About the Role
Reporting to the Clinical Manager, the Therapy Support Navigator works closely with assigned program area Mental Health Therapists (MHT) to support screening, case management, delivery of treatment and achievement of treatment plans. The Therapy Support Navigator has an integral role within the therapy team to provide treatment extension, and promote families' uptake and application of skills at home and at school. The Therapy Support Navigator also facilitates child, adolescent and parent treatment groups under the supervision of the MHT.
The Therapy Support Navigator will:

• Provide hands-on modelling and coaching to family members as determined by the MHT and guided by the treatment plan.
• Complete weekly phone contacts with families as assigned to review treatment strategies and gather updates for the treatment team.
• Engage in facility, school and/or home observations and prepare observation reports for MHTs.
• Assist in group therapy, including facilitation, set up and take down, observation and note taking as required.
• Attend staff planning sessions, patient case conferences and patient meetings to provide information surrounding community supports available upon discharge.
• Complete relevant electronic medical record documentation.
• Collaborate with teams to ensure that treatment plans and reports are complete.

Knowledge, Skills and Abilities

• Strong knowledge and skills in behaviour management techniques, resource navigation and group facilitation.
• Solid understanding of relationships with local resources/community.
• Excellent case management skills.
• Excellent organizational, interpersonal, communication and problem-solving skills.
• Ability to work autonomously, independently and to prioritize work activities.
• Appreciation of interdisciplinary approach to mental illness.
• Knowledge of the Health Information Act and Protection of Privacy Act in addition to professional organization's ethics and standards of practice.
• Ability to work and communicate in a cooperative, respectful manner with all staff.
• Demonstrated computer skills and advanced skills with Microsoft Office applications (e.g. Word, Excel, PowerPoint).

Qualifications and Experience

• Degree in social work, child and youth care, early childhood education or a related discipline such as psychology or social sciences.
• One to three years of related experience in a mental health setting.
• Experience working in a school setting will be an asset.

Conditions of Employment

• A satisfactory Criminal Records Check with Vulnerable Sector Search and Child Intervention Check. This would be the financial responsibility of the successful candidate.
• Ability to pass and maintain Therapeutic Crisis Intervention (TCI) certification (training provided by CASA) as well as physical ability to perform all interventions.

Working Conditions

• Valid driver's license and access to a reliable vehicle.

Apply today to start making a difference for Alberta's children and families!
Your success matters to us. If there is anything we can do to make the application or interview process more accessible for you, please let us know at [email protected].
Closing Date: Nov. 1, 2026
Please quote the following competition number in your application materials: 26-170.

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