Home Child Care Advisor

Who We Are

For over 160 years, Children's Village of Ottawa-Carleton has been an integral part of our community, supporting children, families, and caregivers through generations of change. Founded in 1864 as a home for orphaned and vulnerable children, we've evolved into a leader in high-quality, inclusive early learning and care. Throughout every chapter, one principle has remained constant: creating environments that feel like “the next best thing to home.” Today, as one of Ottawa's longest-standing charities, we serve families through a network of licensed childcare centres, home childcare programs, and community-based services that reach children from infancy through school age.

If you're looking to build your career in a place where your work means care and carries meaning today and for generations to come, you'll find it here.

Learn more about our history.

Position Overview

As a Home Child Care Advisor, you will support high-quality licensed home child care services by managing a caseload of home child care providers and ensuring compliance with the Child Care and Early Years Act (CCEYA). You will build strong relationships with children, families, and providers, offering guidance, resources, and ongoing support to promote safe, inclusive, and developmentally appropriate home child care environments. Through regular home visits, coaching, monitoring, and collaboration with community partners, you will help ensure children receive quality care that reflects How Does Learning Happen? and Early Learning for Every Child Today (ELECT), while maintaining confidentiality at all times.

This posting reflects a current opportunity within our team. This position reports to the Manager of Home Child Care and is based at our Head Office (333 Churchill Avenue N., Ottawa, ON, K1Z 5B8).

What You'll Do

• Recruit, assess, and onboard home child care providers, ensuring compliance with licensing requirements and organizational standards.
• Conduct regular home visits and quarterly safety inspections to support quality care and monitor compliance with the CCEYA.
• Build and maintain meaningful relationships with families, supporting placement matching, addressing concerns, and connecting families with community resources.
• Provide coaching, mentorship, and ongoing support to home child care providers to strengthen program quality, child development practices, and inclusive care.
• Monitor children's development and well-being, helping ensure care environments support individual needs and developmental milestones.
• Mediate and facilitate resolution of concerns or disputes between families and providers in a professional and collaborative manner.
• Maintain accurate documentation, records, reports, and child and provider files in accordance with legislative and organizational requirements.
• Support provider training, recruitment initiatives, community outreach activities, and public awareness of licensed home child care services.
• Participate in team meetings, professional learning, and ongoing collaboration with colleagues and community partners.
• Uphold duty to report obligations and maintain strict confidentiality at all times.
  

To be successful in this role, you will:

• Be a registered member in good standing with the College of Early Childhood Educators.
• Hold an Early Childhood Education Diploma or Degree from a recognized college or university, or equivalent qualifications.

You bring:

• A minimum of 5 years' experience in a licensed childcare setting.
• Strong knowledge of child development and the ability to support children's individual developmental needs.
• Experience building partnerships with children, families, caregivers, and community agencies.
• Experience interpreting and applying the CCEYA and related regulations.
• Experience providing coaching, guidance or support to educators, caregivers, or home child care providers.
  
• The ability to work within a team environment and independently.

You demonstrate:

• A caring, respectful, and service-oriented approach when building relationships with children, families, home child care providers, community partners, and colleagues.
• Strong judgment and problem-solving skills, including the ability to navigate complex situations, resolve concerns, and make sound decisions within legislative and policy requirements.
• Excellent communication and collaboration skills, with the ability to build trust, provide guidance, and maintain effective working relationships with diverse stakeholders.
• Adaptability, initiative, and effective self-management, including the ability to balance competing priorities, work independently, and respond to changing needs in a community-based environment.
  

The selected candidate must hold a valid Standard First Aid & CPR ‘C' certification and a current and satisfactory Police Vulnerable Sector Check prior to employment.

What We Offer

At Children's Village of Ottawa-Carleton, we believe the quality-of-care children receive is directly connected to how supported and valued our employees feel. That's why we've built a workplace culture rooted in trust, respect, collaboration, and growth. where your wellbeing matters and your contributions are recognized.
We offer a comprehensive total rewards package designed to support both your professional and personal life, including:

• Vacation starting at 4 weeks per year, growing to 6 weeks with tenure
• 5 paid personal leave days per year
• 18 paid sick days per year
• Health and dental benefits.
• RRSP with employer matching.
• Paid CECE membership after 1 year and free in-house Standard First Aid & CPR training
• Fully funded professional development and leadership growth opportunities

Most importantly, you'll be part of a team that genuinely cares, where collaboration is at the heart of how we work, and every team member plays a meaningful role in creating positive, lasting experiences for the communities we serve.

Recruitment Process & Accessibility

Children's Village of Ottawa-Carleton is committed to building a diverse, equitable, and inclusive workplace where all individuals feel respected, valued, and empowered to contribute. We welcome applications from people of all backgrounds, identities, and lived experiences, including, but not limited to, Indigenous, Black, and racialized individuals, persons with disabilities, members of the 2SLGBTQIA+ community, and those from diverse cultural and linguistic communities.

We are committed to providing an accessible and barrier-free recruitment process. Accommodations are available at every stage of hiring in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please let us know if you require accommodation in advance and we will work with you to meet your needs.

Candidates identified as a strong fit will be invited to participate in an initial screening call. Successful candidates will then advance to the interview stage. To learn more about the recruitment process, visit our Careers page.

Application Deadline: October 26, 2026

Apply today and join an organization that has been supporting children and families in Ottawa for generations. It takes a village to raise a child: come be a part of ours!