RQ09258 - Systems Testing/QA Specialist - Senior

Job Title: Systems Testing/QA Specialist – Senior

Reference: RQ09258

Closing Date/Time: 2025-05-27, 12:00 p.m.

Office Location: Ministry of Public and Business Service Delivery and Procurement, 5700 Yonge St.

Rate: CAD$55/hr

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
• Responsible for the development of test plans, test scripts, and test cases and executing these against the various components.
• Works with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation, and ongoing support of the required systems.

• Experience in planning, organizing, and implementing testing efforts at the specified experience level.
• Knowledge of structured methodologies for the development, design, implementation, and maintenance of applications.
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases.
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms.
• Experience executing functional tests, non-functional tests, and systems-level integration tests.
• Experience supporting user acceptance testing and participating in UAT activities.
• Experience with quality assurance principles, practices, tools, and structured methodologies.
• Experience creating testing strategy documentation, test plans, test cases, and test data for various types and phases of testing, including technical and business functional validation.
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
• Knowledge and experience in all phases of the Systems Development Life Cycle (SDLC).
• Excellent analytical, problem-solving, and decision-making skills; organizational, creativity, and perseverance skills; verbal and written communication skills; and interpersonal skills.
• A team player with a track record of meeting deadlines.
• Knowledge of one or more automated testing tools.

• Knowledge and experience in at least one programming language.
• Experience in the use of information retrieval packages.
• Knowledge and understanding of testing methods in an object-oriented environment.
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
• Experience planning and organizing testing efforts for both large and small systems.
• Experience coding automated test scripts to produce sets of automated test cases.
• Experience testing Commercial Off-the-Shelf Applications (COTS) (e.g., Case Management, Curam).
• Experience testing Child Welfare applications.
• Experience with Azure DevOps tools in testing activities.
• Good experience as a QA team lead, to coach and work with junior team members to support transition with automating test cases.

Technical Knowledge and Expertise - 70%

• Work with team, BAs, stakeholders (internal and external) across the program to develop clearly defined user stories.
• Create and execute test cases, focusing on both functional and non-functional requirements.
• Knowledge of testing case management type solutions, front-end web-based technologies, and data-mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing, and maintenance.
• Knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, relational database technologies, and use of information retrieval packages using SQL and other query languages.
• Knowledge and understanding of the Accessibility for Ontarians with Disability Act (AODA) and relevant guidelines.
• Test planning – involves activities of defining the objectives of testing and the approach for meeting test objectives.
• Experience testing Commercial Off-the-Shelf Applications (COTS) (e.g., Case Management, Curam).
• Experience testing Child Welfare applications.
• Experience with Azure DevOps tools in testing activities.
• Test strategy – create a test strategy based on project requirements and schedules.
• Early testing to eliminate defects at an early stage reduces the bug fixing cost and time.
• Execute tests with appropriate techniques (manually or by using test execution tools) and document testing failures.
• Analyze defects and identify the root cause.
• Troubleshoot defects to ensure they do not affect product quality.
• Report defects to software developers by recording software defects in Azure tools.
• Inform the test progress against a schedule of the quality management.
• Conduct different test procedures, report issues, and follow up on the status of the issues.
• Monitor and analyze performance using tools for efficient and problem-free operations.
• Uncover vulnerabilities in the system and determine that its data and resources are protected from intruders.
• Provide a test summary report that reflects the software under test's top-notch quality.
• Lead and support UAT to get sign-offs.

Communication and Project Management Skills - 15%

• Knowledge of project management and knowledge of task estimation, scheduling, and control.
• Development of documentation and materials as part of a review and knowledge transfer to other members.
• Development of specific activities as part of a review (handover to ministry staff) and building block approach, which builds on knowledge transfer and skills development from the previous stage to the next.
• Able to interact well with BA, stakeholders, project manager, development team, and clients as needed.

Agile Knowledge and Experience - 15%

• Experience in working with Agile teams and projects.
• Experience working in Azure DevOps tools.
• Experience prioritizing testing work.
• Able to collaborate with the product owner and stakeholders to clarify user stories and acceptance criteria.

• Work with team, BAs, stakeholders (internal and external) across the program to develop clearly defined user stories.
• Create and execute test cases, focusing on both functional and non-functional requirements.
• Knowledge of testing case management type solutions, front-end web-based technologies, and data-mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing, and maintenance.
• Knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, relational database technologies, and use of information retrieval packages using SQL and other query languages.
• Knowledge and understanding of the Accessibility for Ontarians with Disability Act (AODA) and relevant guidelines.
• Test planning – involves activities of defining the objectives of testing and the approach for meeting test objectives.
• Experience testing Commercial Off-the-Shelf Applications (COTS) (e.g., Case Management, Curam, Sibel, Oracle eBS).
• Experience with Azure DevOps tools in testing activities.

• Experience testing Child Welfare applications.