Dealership Parts Advisor

Woodbine Toyota is looking for a Parts Advisor!

Woodbine Toyota, a successful franchised dealership is looking for an experienced Parts Advisor to join our team in Etobicoke.

Our front line staff are an integral part of our day-to-day business. Parts Advisor is responsible for being a customer facing member of the Parts Team.

Why Join Woodbine Toyota:

· A wide loyal customer base with Canadas' largest retail automotive manufacturer.

· A very competitive compensation plan with health and dental insurance.

· Employee pricing on vehicles, services, and accessories.

· Hosted social events throughout the year, such as lunches & BBQs.

· A leadership team that trains and mentors its staff to ensure success for new team members.

· A fun place to work!

Job Duties:

• Efficiently help customers select parts and provide internal and external customers (retail and shop) with high-quality service.
• Answer telephone calls, indicate prices, and provide any other information.
• Take orders for parts by telephone, technician counter, retail counter, and wholesale accounts.
• Receive payments from retail customers.
• Handle customer complaints immediately and according to the dealership's guidelines.

Successful Candidates Possess:

• Excellent interpersonal skills with an upbeat and engaging attitude.
• Customer relationship skills including listening and the ability to communicate effectively.
• Excellent verbal communication and writing skills.
• Ability to manage customer complaints and resolve difficult situations.
• Organized and pays attention to detail.
• Ability to follow set and standard procedures.
• Excellent time management skills and the ability to multitask.
• Flexible and open to change; take on special tasks as needed.
• Ability to work independently and take self-initiative
• Must have a valid driver's license and a clean driver's abstract.
• Strong knowledge of automotive parts and technical/mechanical repairs.
• Physical ability to lift and move up to 15kg parts
• Basic computer skills.

Why Work for Woodbine Toyota:

• Growing Dealership
• Benefits
• Company vehicle eligibility
• Great Team

Go to our website https://www.woodbinetoyota.ca to see more about our company and the many reasons why you will want to work for us!

We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest.

Woodbine Toyota is committed to accommodating any applicant with a disability, as required by law, during the recruitment, assessment and selection process. Please notify us if you require accommodation.

No AI tools are used in our hiring process - we are a 100% human powered hiring team