RQ09258 - Systems Testing/QA Specialist - Senior

html Job Description

Job Title: Systems Testing/QA Specialist – Senior

Job ID: RQ09258

Closing Date/Time: 2025-05-27, 12:00 p.m.

Office Location: Ministry of Public and Business Service Delivery and Procurement, 5700 Yonge St.

Rate: CAD$55/hr

Responsibilities:

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
• Responsible for the development of test plans, test scripts, and test cases and executing these against the various components.
• Collaborates with the testing lead, IT lead, and project team members in the analysis, design, development, implementation, and ongoing support of the required systems.

General Skills:

• Experience in planning, organizing, and implementing testing efforts at the specified experience level.
• Knowledge of structured methodologies for the development, design, implementation, and maintenance of applications.
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases.
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms.
• Experience executing functional tests, non-functional tests, and systems-level integration tests.
• Experience supporting user acceptance testing and participating in UAT activities.
• Experience with quality assurance principles, practices, tools, and structured methodologies.
• Experience creating testing strategy documentation, test plans, test cases, and test data for various types and phases of testing, including technical and business functional validation.
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
• Knowledge and experience in all phases of the Systems Development Life Cycle (SDLC).
• Excellent analytical, problem-solving, and decision-making skills; organizational, creativity, and perseverance skills; verbal and written communication skills; and interpersonal skills.
• A team player with a track record of meeting deadlines.
• Knowledge of one or more automated testing tools.

Desirable Skills:

• Knowledge and experience in at least one programming language.
• Experience in the use of information retrieval packages.
• Knowledge and understanding of testing methods in an object-oriented environment.
• Knowledge and understanding of Information Management principles, concepts, policies, and practices.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
• Experience planning and organizing testing efforts for both large and small systems.
• Experience coding automated test scripts to produce sets of automated test cases.
• Experience testing Commercial Off-the-Shelf Applications (COTS) such as Case Management and Curam.
• Experience testing Child Welfare applications.
• Experience with Azure DevOps tools in testing activities.
• Good experience as a QA team lead, coaching and working with junior team members to support transition with automating test cases.

Skills, Experience, and Skill Set Requirements:

Hybrid Work Arrangement: Resource(s) will be required to work at a minimum of 2 - 3 days per week or as agreed with the manager at 5700 Yonge St.

Responsibilities:

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
• Responsible for the development of test plans, test scripts, and test cases and executing these against the various components.
• Collaborates with the testing lead, IT lead, and project team members in the analysis, design, development, implementation, and ongoing support of the required systems.

Technical Knowledge and Expertise - 70%

• Work with team, BAs, stakeholders (internal and external) across the program to develop clearly defined user stories.
• Create and execute test cases, focusing on both functional and non-functional requirements.
• Knowledge of testing case management type solutions, front-end web-based technologies, and data-mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing, and maintenance.
• Knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, relational database technologies, and use of information retrieval packages using SQL and other query languages.
• Knowledge and understanding of the Accessibility for Ontarians with Disability Act (AODA) and relevant guidelines.
• Test planning – involves activities of defining the objectives of testing and the approach for meeting test objectives.
• Experience testing Commercial Off-the-Shelf Applications (COTS) such as Case Management, Curam, Sibel, Oracle eBS.
• Experience with Azure DevOps tools in testing activities.
• Test strategy – create a test strategy based on project requirements and schedules.
• Early testing to eliminate defects at an early stage reduces the bug fixing cost and time.
• Execute tests with appropriate techniques (manually or by using test execution tools) and document testing failures.
• Analyze defects and identify the root cause.
• Troubleshoot defects to ensure they do not affect product quality.
• Report defects to software developers by recording software defects in Azure tools.
• Inform the test progress against a schedule of the quality management.
• Conduct different test procedures, report issues, and follow up on the status of the issues.
• Monitor and analyze performance using tools for efficient and problem-free operations.
• Uncover vulnerabilities in the system and determine that its data and resources are protected from intruders.
• Provide a test summary report that reflects the software under test's top-notch quality.
• Lead and support UAT to get sign-offs.

Communication and Project Management Skills - 15%

• Knowledge of project management and knowledge of task estimation, scheduling, and control.
• Development of documentation and materials as part of a review and knowledge transfer to other members.
• Development of specific activities as part of a review (handover to ministry staff) and building block approach, which builds on knowledge transfer and skills development from the previous stage to the next.
• Able to interact well with BA, stakeholders, project manager, development team, and clients as needed.

Agile Knowledge and Experience - 15%

• Experience in working with Agile teams and projects.
• Experience working in Azure DevOps tools.
• Experience prioritizing testing work.
• Able to collaborate with the product owner and stakeholders to clarify user stories and acceptance criteria.

Must-Haves:

• Work with team, BAs, stakeholders (internal and external) across the program to develop clearly defined user stories.
• Create and execute test cases, focusing on both functional and non-functional requirements.
• Knowledge of testing case management type solutions, front-end web-based technologies, and data-mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing, and maintenance.
• Knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, relational database technologies, and use of information retrieval packages using SQL and other query languages.
• Knowledge and understanding of the Accessibility for Ontarians with Disability Act (AODA) and relevant guidelines.
• Test planning – involves activities of defining the objectives of testing and the approach for meeting test objectives.
• Experience testing Commercial Off-the-Shelf Applications (COTS) such as Case Management, Curam, Sibel, Oracle eBS.
• Experience with Azure DevOps tools in testing activities.

Nice-to-Have:

• Experience testing Child Welfare applications.