Conference Porter Supervisor - Flex - Year Round

Job DescriptionFlex Year Round
WHAT'S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
  
• Save on meals across resort restaurants and cafés, including Starbucks.
  
• Receive exclusive discounts at all Blue Mountain-owned retail stores.
  
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
  
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
  

FLEX -YEAR ROUND
WAGE- $21.69 plus Gratuity
WHAT WILL I BE DOING?
The purpose of this role is to lead the Porter team in delivering exceptional guest service by managing event space set-up and tear-down, maintaining standards, coordinating logistics, and supporting seamless conference and banquet operations.

• Manage guest relationships by setting clear service expectations, actively soliciting feedback, and ensuring an exceptional guest experience.
• Lead and coach the Porter team in daily responsibilities, holding each team member accountable to service standards.
• Collaborate with maintenance and housekeeping teams to ensure conference spaces are in proper working condition and meet guest standards.
• Supervise and assist with the set-up and tear-down of meeting rooms, stock linen, and oversee inventory management.
• Create bar requisitions from Banquet Event Order (BEO) information, ensuring requisitions are accurately filled and delivered to banquet bars.
• Support beverage control by conducting periodic audits and supervising transfer processes.
• Partner with sales and service teams to organize event diagrams, layouts, and guest flow to deliver seamless events.
• Manage inventory of room elements, including chairs, tables, linens, staging, and other guest supplies.
• Collaborate with Banquet leadership on Porter team scheduling to align with operational needs.
• Based on business volumes, may be required to work in other F&B operations for extended periods of time
• Ensures tactical processes and standards are followed to support the achievement of the Strategic Plan.
• Ensures that daily expenses and labour schedules meet daily budget allocations.

WHAT DO YOU NEED FROM ME?

• Some knowledge in high volume F&B
• Reliable Transportation
• Must be able to work all shifts including weekends
• Great team player
• Team Builder

THIS ADVERTISED POSITION IS FOR A CURRENT OPPORTUNITY
AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE
BLUE MOUNTAIN RESORT COMPANY OVERVIEW
Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
ALTERRA COMPANY OVERVIEW
Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.