RQ11538 Senior UX Designer I GSIC I Toronto ON- Onsite

(RQ11538) Senior UX Designer

Organization: Government Services Integration Cluster (GSIC)

Ministry: Ministry of Public and Business Service Delivery and Procurement

Location: Toronto ON Onsite

Pay rate: 90-95/hr incorp

Scope of Work & Responsibilities

• User-Centered Design: Create effective, user-friendly, and visually appealing Graphical User Interfaces (GUIs) for web and mobile applications, digital displays, and publications.
• End-to-End User Research: Conceive, manage, and conduct user research—including recruiting, interviews, surveys, and feedback gathering—and synthesize findings into sitemaps, user flows, and customer journey maps.
• Prototyping & Iteration: Design and deliver wireframes, user stories, mockups, and prototypes optimized for a wide range of devices, rapidly iterating upon designs in accordance with user-testing.
• Stakeholder Facilitation: Define and lead UX projects, design workshops, and alignment sessions to facilitate the client's product vision and handle nuanced stakeholder approval relationships.

Technical Requirements & Skillset1. Core UX/UI Design & Prototyping (55% Weighting)

• Extensive experience as a UX, UI, or Interactive Designer building responsive web and mobile applications.
• Industry-standard tool proficiency including Figma, Canva, and comparable prototyping suites.
• Strong grasp of the limitations and appropriate application of modern front-end web development technologies.
• Specialized experience designing online programs focused on the emotional and cognitive aspects of human experience.

2. Communication & Collaboration (30% Weighting)

• Cross-Functional Synergy: Proven history working closely with developers, QA specialists, and business owners to successfully deploy digital products.
• Design Documentation: Ability to write clear, concise, and comprehensive reports, project reviews, UX briefs, and interface assessments.
• Concept Evangeline: Highly skilled at presenting abstract design concepts and development processes clearly to non-technical stakeholders.

3. Desirable Frameworks & Accessibility (10% Weighting)

• Full proficiency designing for accessibility, ensuring strict adherence to WCAG 2.1 AA requirements and executing accessibility testing.
• Practical familiarity working within the Ontario Design System and understanding the provincial Digital Service Standard.
• Experience navigating complex design challenges, specifically when modernizing legacy systems.

4. Public Sector Context (5% Weighting)

• Prior Public Service or Ontario Public Service (OPS) project experience.

Evaluation Criteria Summary (Total: 100 Points)

• General Skills (55 Pts): Core UX/UI competencies, portfolio mapping (journey maps/wireframes), workshop leadership, and mastery of tools like Figma/Canva.
• Communication Skills (30 Pts): Team collaboration cross-functionally, documentation quality, and presentation capabilities.
• Desirable Skills (10 Pts): Accessibility standards compliance (WCAG 2.1 AA), Ontario Design System alignment, and legacy system modernization.
• Public Sector (5 Pts): Previous OPS/Public Sector background.