Assistant Manager

We're looking for a Restaurant Assistant Manager who's ready to lead with energy, support their crew, and help every guest have a great experience.

In this role, you'll be an upbeat role model on shift—motivating a diverse team to deliver friendly, fast, and consistent service. You'll help train and coach team members to keep standards high for guest service, product quality, and cleanliness. You'll also support the General Manager and Owner with day-to-day operations in a busy quick-service environment.

What you'll do:

• Run shifts smoothly by making sure your team has what they need to succeed

• Follow Tim Hortons standards for product preparation, cleanliness, and safe equipment use

• Help recruit, train, and coach team members to maintain strong operational standards

• Build a respectful team environment using open communication and understanding

• Support inventory and ordering to help keep the restaurant stocked and ready

Why work for Tim Hortons?

• Scholarship programs

• Fast-paced, fun work environment

• Real potential to grow

• Performance bonuses

• GRRPS plan

• Extended health benefits

• 2 years of food service experience.
• 1 year of supervisory experience.
• Valid driver's license.
• Strong customer service and people management skills; training or a certificate is an asset.
• Proven ability to lead and direct a team.
• Working knowledge of hospitality industry practices and techniques.
• Experience supervising staff, including scheduling and assigning work.
• Excellent communication skills with customers and suppliers.
• Ability to resolve conflicts and handle objections.
• Clear verbal and written communication.
• Proficient with computers and Microsoft Office, internet, and email.
• Experience ordering and monitoring supplies to maintain inventory.
• Current ServSafe Food Safety training.

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada's favourite coffee. Tim Hortons is Canada's largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.