FSM Techno-Functional Consultant

Inabia Software & Consulting Inc.

Oakville, ON

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Posté aujourd'hui

Détails de l'emploi :

Télétravail

90,00 $ / heure

Temps plein

Contractuel

Expérimenté

Hello,
Job Title: OverIT FSM (Field Service Management) Techno-Functional Consultant Client: Liberty
Location: Oakville, Ontario, Canada
Onsite - 5 days/ week Or Hybrid [Onsite - 3 days/ week, remote - 2 days/ week]
Onsite / Hybrid (no remote)
Rate: $90 CAD
Duration: Long-term (1 year)
Visa: Any Visa
Job Description:
Role overview:
We are looking for an OverIT FSM Techno-Functional Consultant to lead the configuration, implementation, and support of the OverIT Next-Gen Field Service Management (FSM) platform for clients in utilities, , energy, , and oil & gas industries. This role bridges business requirements and technical execution — translating customer field-operations needs into scalable, configured solutions on the OverIT platform.

Must-Have Skills

3–7+ years of experience in Field Service Management (FSM) implementation or consulting; hands-on OverIT platform experience strongly preferred.
Solid understanding of FSM domain concepts: work order management, scheduling/dispatch optimization, mobile workforce management, and linear asset industries (utilities, telecom, energy).
Experience with system integrations (REST/SOAP APIs, middleware) connecting FSM to CRM/ERP/GIS/IoT systems.
Working knowledge of GIS concepts and tools (ESRI/ArcGIS integration is a plus).
Familiarity with mobile app configuration and offline-first application design.
Strong analytical and requirement-gathering skills; ability to translate business needs into system configuration.
SQL and basic scripting/data-handling skills for configuration, migration, and troubleshooting.
Excellent client-facing communication skills; ability to run workshops and manage stakeholder expectations.
Prior experience in utilities, telecom, transportation, or oil & gas sectors is a plus.

Alternate FSM Platforms

If candidates with direct OverIT experience are difficult to identify, please also consider candidates with strong hands-on experience in:

ClickSoftware / Click Scheduler
Salesforce Field Service (FSL)
IFS FSM
SAP FSM
Oracle Field Service
ServiceMax
Microsoft Dynamics 365 Field Service
IBM Maximo Mobile / Field Service

Candidates must be able to clearly demonstrate FSM implementation, configuration, integration, scheduling/dispatch optimization, mobile workforce, and field operations experience.

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Foire aux questions

Where is this FSM Techno-Functional Consultant role located and what is the work setup?

The role is in Oakville, Ontario, Canada. It offers onsite five days a week or a hybrid option with three days onsite and two days remote.

What is the expected compensation for this position?

The rate for this role is $90.00 CAD per hour.

What kind of experience is required for this OverIT FSM consultant role?

Candidates should have 3–7+ years in FSM implementation or consulting, with hands-on OverIT experience strongly preferred, plus knowledge of scheduling/dispatch and mobile workforce management.

What industries or sectors is this FSM role focused on?

The role targets clients in utilities, energy, oil & gas, and related sectors, with experience in these areas considered a plus.

What core skills should candidates have for this FSM position?

Candidates should have experience with FSM concepts, system integrations (REST/SOAP APIs), GIS/ArcGIS familiarity, offline-first mobile design, SQL, and strong requirement gathering and client-facing communication.

Are there alternate platforms considered if OverIT experience isn’t available?

Yes, candidates with hands-on experience in platforms like ClickSoftware, Salesforce FSL, IFS FSM, SAP FSM, Oracle Field Service, ServiceMax, Microsoft Dynamics 365 Field Service, or IBM Maximo Mobile can be considered.

What is the duration and visa status for this role?

This is a long-term (1 year) engagement, and the posting states visa is any visa.