RQ11650 - Scrum Master - Senior

Must Have:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• Certified Scrum Master (CSM) or similar agile certifications.
• Strong understanding of both Scrum methodology and business analysis frameworks.
• Hands-on experience with DevOps tools and processes, particularly CI/CD pipelines.
• Scrum and Agile Expertise: Demonstrated ability to lead Agile ceremonies and implement Scrum principles effectively across development teams.
• Business Process Modeling: Proficiency in modeling current and future business processes using tools like BPMN and process flow diagrams.
• Requirements Gathering: Strong expertise in gathering and documenting business requirements, translating them into actionable user stories and process documents.

Nice to have:

Prior OPS/Public sector exp.

Experience and Skill Set Requirements

• Education Qualitifcations (40%):
  • Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
  • Certified Scrum Master (CSM) or similar agile certifications.
  • Strong understanding of both Scrum methodology and business analysis frameworks.
  • Hands-on experience with DevOps tools and processes, particularly CI/CD pipelines.
  • Proven ability to lead teams, resolve conflicts, and ensure productivity in an agile environment.
  • Excellent communication and stakeholder management skills.

• Experience Qualification (30%):
  • Advanced Certifications: PMI-ACP, SAFe Scrum Master, or Professional Scrum Master (PSM) certifications are highly desirable.
  • Experience in DevOps Environments: Previous experience as a Scrum Master and Business Analyst within a DevOps setting, bridging the gap between development and operations teams.
  • Familiarity with DevOps Tools: Hands-on experience with Jira, Confluence, Git, Jenkins, and CI/CD processes.
  • Experience with Cloud and Containerization Technologies: Familiarity with cloud platforms such as AWS, Azure, or Google Cloud, and tools like Docker or Kubernetes.
  • Software Development Background: Experience in software development is advantageous, enabling better communication with technical teams.
  • Industry Knowledge: Experience in industries like finance, healthcare, or other regulated sectors is preferred.

• Requirements Skillset (20%):
  • Scrum and Agile Expertise: Demonstrated ability to lead Agile ceremonies and implement Scrum principles effectively across development teams.
  • Business Process Modeling: Proficiency in modeling current and future business processes using tools like BPMN and process flow diagrams.
  • Requirements Gathering: Strong expertise in gathering and documenting business requirements, translating them into actionable user stories and process documents.
  • Backlog Management: Experience collaborating with Product Owners to manage product backlogs, ensuring the highest-priority work is well-defined and ready for development.
  • Gap Analysis and Problem-Solving: Ability to perform gap analysis, identifying areas for process improvement and making recommendations.
  • Agile Metrics Management: Skilled in tracking and analyzing Agile metrics (e.g., Burndown charts, Velocity) to drive team performance improvements.
  • Stakeholder Engagement: Expertise in managing and balancing stakeholder needs while ensuring alignment with development priorities.
  • Conflict Resolution: Experience resolving conflicts within the team and between stakeholders to maintain harmony and productivity.

• Soft Skills (10%):
  • Servant Leadership: Lead with a servant-leader approach, focusing on removing blockers for the team and empowering them to achieve their goals.
  • Effective Communication: Strong written and verbal communication skills, capable of clearly articulating technical and business requirements to diverse audiences.
  • Coaching and Mentoring: Experience coaching teams on Agile principles, ensuring continuous learning and improvement within the team.
  • Adaptability: Ability to adapt to changing project requirements and shifting priorities while maintaining focus on delivery.
  • Collaboration: Proven ability to collaborate with cross-functional teams, fostering a culture of teamwork and shared goals.
  • Conflict Mediation: Skilled at resolving conflicts both within the team and with external stakeholders, ensuring smooth project progress.
  • Time Management and Multitasking: Strong organizational skills to manage multiple tasks and priorities in a fast-paced Agile environment.
  • Emotional Intelligence: High level of emotional intelligence, fostering empathy and understanding to effectively manage team dynamics and relationships.