Branch Administrator - Part Time

The part-time Branch Administrator will provide support, training, and assistance to real estate agents, allowing our agents to be successful in their role. This individual must be extremely detail-oriented, able to work in a fast-paced environment while providing exceptional customer service and a helping hand.

Responsibilities:

● Support the full-time staff with daily tasks and front desk operations.

● Receive inbound calls and emails from agents and respond to any general administrative inquiries.

● Provide general guidance to Agents on how to navigate internal systems and processes.

● Sort and distribute received mail and faxes.

● Receive deposit cheques and prepare receipts.

● Process receiving and pick-up of back to vendor and return of deposit cheques.

● Complete daily listing validations and review listing paperwork for compliance.

● Process incoming cancellations, suspensions, and disclosure requests.

● Assist with creating and posting content on branch and managers' social channels.

● Update Realtors' information in the Brokerage's internal systems.

● Communicate with full-time staff regarding incoming, pending, and completed tasks.

● General upkeep of the office and workstations.

● Other duties as assigned by the Manager.

Requirements:

● Experience in real estate is an asset.

● Knowledge of Lonewolf, Brokerwolf, OREB, and MLS is an asset

● Knowledge of Social media platforms and experience using them in a work environment

● Outstanding customer service skills with ability to operate calmly and efficiently.

● Excellent computer skills, including Microsoft Suite

● Independent worker and team player

● Excellent communication and interpersonal skills

● Superior problem-solving skills with a high level of attention to detail and fine-tuned organizational skills

● Ability to handle a very fast-paced office environment