Lordco Auto Parts - 30 emplois
Delta, BC
Détails de l'emploi :
- Career Growth
- Develop your skills and advance in a company that values your ambition.
- Relocation Assistance
- We provide support for the right candidate to help you transition smoothly to your new role.
- Vibrant Community
- Ladner is a scenic location with a good number of amenities and quiet, close-knit community. There are also many beautiful parks dotted throughout the community and tons of shops to explore!
- Helpful Staff
- At Ladner, our team is passionate about continuous learning and dedicated to delivering a personalized experience for every customer. Providing outstanding customer service is not just a goal—it's a commitment we make with every interaction.
- Leadership
- Build, guide, train, and develop an engaged team to deliver high levels of customer service and business results fueled by a positive store culture
- Participate in regular meetings and provide updates on store initiatives.
- Maintains a complete team, actively working with the recruitment team in the hiring process.
- Mentorship
- Coaches, mentor, and develops staff for future growth.
- Conduct annual staff evaluations with store team and coach to improve any performance gaps.
- Leads effective meetings / coaching sessions, keeping the team well informed of pertinent information
- Operations
- Drive continuous improvement in processes, procedures, and productivity.
- Effective store scheduling to support business operations.
- Identify areas of growth within store operations to help ensure targets are achieved.
- Responsible for managing store cycle count process and ensure compliance on OH&S policies and procedures.
- Customer Service
- Ensure customer needs are met, and the service provided by the store team is friendly, efficient, and accurate.
- Respond to customer complaints in a timely, appropriate, and professional manner.
- Ensure that all products and displays in the store are merchandised effectively to maximize sales and profitability.
- 3-5+ years of experience in the auto parts retail business
- Ability to lead be example and develop a team
- Strong leadership and people management abilities
- Ability to produce results while maintaining a positive team environment
- Excellent verbal and written communication skills
- Excellent organizational skills and the ability to meet deadlines
- Detail-oriented and able to manage multiple priorities at once