Titre du poste ou emplacement

General Manager - Building Centre

Hagen's Home Hardware Building Centre - 3 emplois

Calgary, AB

Posté aujourd'hui

Détails de l'emploi :

55 000 $ - 75 000 $ / année
Temps plein
Gestion

General Manager – Retail Building Centre

Location: 700A Mackenzie Blvd, Mackenzie, BC V0J 2C0 (In-Person)

Pay & Benefits: $55,000 – $75,000 CAD / year + Medical, Dental, Vision, PTO

Employment Type: Full-time

About the Role

Hagen's Home Hardware Building Centre is seeking a hands-on General Manager to lead our store team and contractor operations in Mackenzie, BC.

Reporting directly to executive leadership, you will oversee a team of 10–15 employee culture, drive store operational excellence, and lead front-of-house retail growth. We need a sales-minded leader who thrives at the trade desk—someone who can build contractor relationships, upsell products, and guide everyday DIY customers through their home projects.

Key Responsibilities

  • Drive Retail & Contractor Sales: Lead front-of-house operations, manage contractor accounts, and actively upsell hardware and building supplies.
  • Consultative Customer Service: Help DIYers and tradespeople solve project issues and ensure accurate order fulfillment.
  • Store & Team Leadership: Manage daily store operations, schedule and mentor 11–50 employees, and foster a positive, productive work environment.
  • Operations & Financial Oversight: Oversee inventory control, POS systems, gross margins, and workflow process improvements.
  • Yard & Logistics Support: Coordinate with the lumber yard and delivery teams to ensure timely contractor shipments.

Qualifications

  • 3+ years of management experience in a retail building supply, hardware, or lumber environment (e.g., Home Hardware, RONA, Castle, Timber Mart).
  • Proven Sales Capability: Hands-on experience running a contractor trade desk, managing margins, and upselling building materials.
  • Product Knowledge: Strong understanding of residential building materials, hardware, lumber, and general DIY construction.
  • Leadership Skills: Proven track record in team building, operational management, and financial oversight.
  • Cold-Weather Readiness: Comfortable living and working in Northern BC

What We Offer

  • Competitive annual salary matched to experience.
  • Comprehensive employee benefits package.
  • Store discount program.
  • Long-term career growth within a well-established community building centre brand.

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