RQ11499 - Software Developer - CRM - Senior

Flexstaf IT - 40 emplois

Toronto, ON

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Posté aujourd'hui

Détails de l'emploi :

Temps plein

Exécutif

Must Have:

Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
Working knowledge of both low code development and custom development on Dynamics 365
Working knowledge with Dataverse design and development
Working knowledge of development in Azure technologies
Working knowledge of .NET, C#, JavaScript

Experience and Skill Set Requirements

Technical Skills (40%)

Experience with Agile methodologies
Experience with Dynamics 365, Microsoft Power platform, and Azure solution design
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
Working knowledge of both low code development and custom development on Dynamics 365
Working knowledge with Dataverse design and development
Working knowledge of development in Azure technologies
Working knowledge of .NET, C#, JavaScript
Working knowledge of DevOps, task boards, pipelines, etc.

Experience (40%)

Experience with cloud platforms such as Azure, Dynamics 365, Power Platform
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience with custom. Web API development, ASP.NET. .Net Core, Entity Framework, Azure SQL, DevOps, CI/CD Pipelines etc.
Proficiency in all cloud service models: SaaS, PaaS, and IaaS
Certifications in Dynamics 365 and Azure are preferred
Experience with Agile methodologies including using kanban/task boards
Extensive experience developing in Dynamics 365 Customer Service (case management, Knowledge Management, Customer Service Workspace configuration), power platform, power apps (Model-Driven App, Power Pages, Canvas App), Custom PCF controls, development and Server-Side templating language Liquid.
Experience with both low code development and custom development on Dynamics 365

Communication Skills (20%)

Strong communication skills to prepare documentation, including but not limited to; reports, reviews, assessments
Ability to present ideas and suggestions clearly and effectively and in a user friendly manner; maintain a high level of customer service to both internal and external clients

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Foire aux questions

What technologies and platforms does this Senior Software Developer role focus on?

The role emphasizes Dynamics 365, Microsoft Power Platform, and Azure solution design, plus Dataverse, .NET/C#, JavaScript, and DevOps practices.

What kind of development experience is required for Dynamics 365 in this job?

Requires working knowledge of both low code development and custom development on Dynamics 365, plus experience with Dynamics interoperability and integration with other Microsoft cloud technologies.

Which cloud platforms and services should I be familiar with for this position?

Experience with cloud platforms such as Azure, Dynamics 365, and Power Platform is needed, including Azure SQL and Core Azure technologies.

What are the key duties related to Dynamics 365 Customer Service in this role?

Experience with Dynamics 365 Customer Service features like Customer Service Workspace, agent experiences, sessions, workstreams, routing, and related configurations is required.

Is certification preferred for this job, and in what areas?

Certifications in Dynamics 365 and Azure are preferred for this role.

What soft skills are important for this position?

Strong communication skills to prepare documentation and present ideas clearly, plus the ability to maintain high customer service levels for internal and external clients.