Manitoulin Group of Companies - 50 emplois
Acheson, AB
Posté aujourd'hui
Détails de l'emploi :
Temps plein
Niveau d`entrée
Avantages :
Modalités de travail flexibles
Remboursement des frais de scolarité
Options d'achat d'actions
Company Description
Additional Information
Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 50 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries.
Job Description- Resolve the daily technical issues reported by end users in the company
- Make effective use of ticketing system to record, track, and follow-up on open incidents and ensure resolution is set within the SLA's
- Troubleshoot problems with laptops, desktops, and other equipment and perform hardware replacements or upgrades as needed
- Provide technical support for Microsoft Windows operating systems and applications, Email, and custom Manitoulin applications and portals
- Provide training on new and existing applications as required
- Working with the Infrastructure group when required
- Create how-to documentation to assist people with various computer tasks
- Assist with or lead team initiatives
- Physically install and deploy new equipment as required
- Be available for flexible hours when required
- Scheduled to work on-call
- Maintain asset and system records
- This is an in office position
- Other duties as assigned
- Completion of a college diploma and minimum of 2 - 3 years related experience
- Experience with the setup and maintenance of network PCs, laptops and printers
- Ability to fully troubleshoot and support Microsoft Windows and Mac users
- Google workspace experience preferred
Additional Information
What do we offer to you?
- Competitive Wages
- Comprehensive Benefits Program
- Profit Sharing Opportunities
- Tuition Reimbursement
- Opportunities for growth and advancement
Partager un emploi :
Foire aux questions
This is an in office position located in Acheson, AB.
The role requires being available for flexible hours when required and being scheduled to work on-call.
Responsibilities include resolving daily end-user technical issues, using a ticketing system to track incidents, troubleshooting laptops/desktops, providing Windows and application support, creating how-to documentation, and deploying new equipment.
A college diploma and 2–3 years of related experience are required, along with experience setting up and maintaining network PCs, laptops, and printers, and ability to support Windows and Mac users.
This is an in-office position.
The company offers competitive wages, a comprehensive benefits program, profit sharing opportunities, tuition reimbursement, and opportunities for growth and advancement.
Candidates should be able to provide support for Microsoft Windows and applications, Email, and custom Manitoulin applications and portals; Google Workspace experience is preferred.
