Avant Respiratory - 5 emplois
Lethbridge, AB
Posté hier
Détails de l'emploi :
23,00 $ / heure
Temps plein
Gestion
Patient Care Coordinator – Lethbridge, AlbertaAvant Respiratory provides clinical consultation, diagnostic services, and treatment for a wide range of sleep disorders, helping patients across Canada improve their lives through better sleep.
We're expanding – building our new oxygen therapy division and looking for an organized, personable Patient Care Coordinator to join our team in Lethbridge, AB. If you thrive in a fast-paced environment, love ensuring patients get the best care possible, and want a role with real growth potential as we scale, this is a great fit.
What You'll Do
We're expanding – building our new oxygen therapy division and looking for an organized, personable Patient Care Coordinator to join our team in Lethbridge, AB. If you thrive in a fast-paced environment, love ensuring patients get the best care possible, and want a role with real growth potential as we scale, this is a great fit.
What You'll Do
- Warmly welcome clients, assist with purchases, book appointments, and answer general therapy inquiries
- Answer phone calls and faxes, route correspondence and inquiries to the right associates, and manage supply requisitions and other office duties
- Bill insurance providers and government agencies, and maintain accurate records of submissions and payments to minimize accounts receivable
- Follow patient charting protocols in the Electronic Medical Records (EMR) system
- Assist with initial oxygen set-up and basic troubleshooting of oxygen therapy and PAP equipment and supplies
- Assist clients with CPAP set-up, troubleshooting, inventory, and re-supply calls, lifting up to 50 lbs of equipment as needed
- Support marketing efforts (literature supplies, referral relationships, social media, patient feedback) and participate in a fair, equitable on-call rotation
- 2+ years of Medical Administration or Customer Service experience preferred; healthcare or sleep therapy experience is an asset but not required – training is provided
- Valid driver's license and clean driver's abstract required
- Background in sales support and merchandising is an asset
- Excellent organizational and administrative skills with impeccable attention to detail
- Proficiency with Microsoft Office, QuickBooks or similar software, and CRM/EMR systems
- Professional, friendly communicator with strong time management, multi-tasking, and listening skills
- Competitive salary
- Comprehensive benefits plan
- RRSP matching program
- Health, life, dental, and vision insurance
- Excellent work/life balance
- Location: Lethbridge, Alberta
- Job Type: Full-time, Permanent
- Schedule: 40 hours/week, plus on-call
- Pay: Starting at $23/hour (rate may vary based on licenses/experience)
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Foire aux questions
This is a full-time, permanent role based in Lethbridge, Alberta.
Pay starts at $23.00 per hour, with the rate potentially varying based on licenses and experience.
You’ll welcome clients, assist with purchases, book appointments, answer inquiries, route correspondence, manage supply requisitions, bill insurers, follow EMR protocols, assist with oxygen and CPAP setup, and support marketing and on-call rotation.
2+ years of Medical Administration or Customer Service experience is preferred; healthcare or sleep therapy experience is an asset, and training is provided.
The schedule is 40 hours per week, plus on-call.
The role offers a comprehensive benefits plan, RRSP matching, health, life, dental, and vision insurance, and excellent work/life balance.
Proficiency in Microsoft Office, QuickBooks or similar software, and CRM/EMR systems is expected, along with strong organizational and communication skills.
