RQ00692 I Business Analyst - Jr for EHR Onboarding I Ontario Health

Requisition Title

RQ-2026-009738 - Business Analyst - Jr for EHR Onboarding

Location; Toronto ON ( Hybrid)

Project Description

The purpose of this request is to acquire 3 Junior Business Analyst contingent resources to support The Agency's EHR Onboarding workstream and related digital health service access activities. Looking for someone who knows healthcare sector, Health Information custodian and PHIPHA, digital health and stakeholder engagement

These resources will support onboarding using The Agency's existing methodology, including validation of Health Information Custodian and legal status through the Client Information Form, categorization and mapping of clinician end users to approved HIC types, and validation of the legally responsible person prior to migration to the Provincial Clinical Viewer and other digital health services.

The resources are expected to work in a privacy-sensitive environment requiring familiarity with PHIPA principles and Ontario's health care sector.

Location:

Job Title

RQ-2026-009738 - Business Analyst - Junior for EHR Onboarding

Description

Three Junior Business Analyst contingent resources are required to support the Agency's EHR Onboarding workstream and related digital health service access activities. These resources will support onboarding using the Agency's existing methodology, including validation of Health Information Custodian (HIC) and legal status through the Client Information Form, categorization and mapping of clinician end users to approved HIC types, and validation of the legally responsible person prior to migration to the Provincial Clinical Viewer and other digital health services.

Responsibilities:

Supporting end-to-end onboarding and intake activities for EHR and related digital health services

Reviewing and validating submitted information and documentation

Categorizing and mapping clinician end users to approved HIC types

Validating legally responsible person information for pre-approval

Maintaining accurate tracking of requests, issues, and status

Supporting stakeholder communications and follow-up

Identifying process gaps or risks and escalating as required

Contributing to process documentation and continuous improvement activities

Must haves:

Experience supporting business analysis, onboarding, intake, validation, or process coordination activities

Understanding of PHIPA principles, including consent, collection, use, disclosure, and safeguards of personal health information

Knowledge of health information custodians, agents, and Ontario health care sector onboarding requirements

Required Skills:

Strong analytical and organizational skills

Attention to detail

Ability to interpret and validate information against defined rules and categories

Effective written and verbal communication

Proficiency with standard business tools such as Microsoft Office

Ability to work independently while managing multiple requests in a high-volume environment

Desired Skills:

Experience with digital health onboarding or access processes

Familiarity with provincial clinical viewer or related Ontario Health digital services

Strong documentation and coordination skills

Experience working with multiple stakeholders

Ability to work in structured operational environments with evolving requirements

Evaluation Criteria:

Understanding of PHIPA principles: consent, collection, use, disclosure, and safeguards of PHI. 10%

General understanding of the roles of health information custodians and agents under PHIPA. 40%

Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement. 25%

Experience with stakeholder engagement, with excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills. 25%

Deliverables

Deliverables include:

Categorize and map clinician end users to the Agency's pre-approved HIC types and validate the legally responsible person for pre-approval prior to migration to digital health services.

Complete requirements gathering, mapping, analysis, documentation, stakeholder engagement support, and reporting related to onboarding and access validation activities.

The resource will comply with the Agency's policies and procedures.

The Agency systems cannot be accessed from outside the province of Ontario, and Agency assets including laptops and related equipment cannot be removed from the province of Ontario, without prior written approval from the Agency.

Assignment Type: This position is currently listed as "Hybrid". The resource under this request will be required to work onsite as per Hiring Manager sole discretion.

Candidate will be issued an Agency laptop and is expected to provide at their own expense at least one additional monitor and a mouse. In addition, when the candidate is working from their home location, they must have a private office space and are not permitted to work in an open communal space. Internet connection must be hard-wired and suitable bandwidth to support the IT requirements of this role. If these conditions cannot be met within their home office space, the candidate will transition to full time in office, and the hybrid option will no longer be available.

Knowledge Transfer Details:

The resource will ensure full knowledge transfer is provided to the Agency team before end of engagement. Some of this might occur at the end of the engagement but will also be shared as information is obtained/consolidated. Key deliverables will be shared with team.

The resource must provide all related documentation as part of knowledge transfer protocol. Documents will be reviewed by the appropriate leads and signed off by manager/director.

The resource will work collaboratively with the Agency team throughout the assignment and ensure key deliverables, milestones, and documentation are shared.

A walkthrough of any demos, development, etc. will be required before the end of the engagement.

Must Haves:

Understanding of PHIPA principles: consent, collection, use, disclosure, and safeguards of PHI. 10%

General understanding of the roles of health information custodians and agents under PHIPA. 40%

Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement. 25%

Experience with stakeholder engagement, with excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills.

Experience with healthcare sector, Health Information custodian and PHIPHA, digital health and stakeholder engagement

Location: Hybrid – 2-3 days a week onsite