Audio-Visual Support Engineer

Position Summary

We are seeking an experienced Audio-Visual Support Engineer to deploy, administer, and support enterprise meeting-room and collaboration technologies. This position is responsible for maintaining reliable, high-quality conferencing environments and providing technical support for Zoom Rooms, audio-visual equipment, digital signage, and related collaboration platforms.

Key Responsibilities

· Install, configure, test, and support Zoom Rooms and enterprise video-conferencing systems.

· Deploy and maintain displays, cameras, microphones, speakers, control systems, and other AV equipment.

· Monitor meeting-room technology and proactively address equipment or service issues.

· Troubleshoot audio, video, connectivity, software, and hardware problems.

· Provide onsite technical assistance for meetings, presentations, and executive events.

· Perform preventive maintenance and routine health checks on AV systems.

· Manage equipment inventory, replacements, warranties, and lifecycle activities.

· Coordinate installations and repairs with vendors, facilities teams, network teams, and other stakeholders.

· Document room configurations, support procedures, incidents, and resolutions.

· Track recurring problems and recommend improvements to meeting-room reliability and user experience.

· Support voice and collaboration technologies as required.

· Ensure systems comply with organizational security and technology standards.

Required Qualifications

· Experience supporting enterprise audio-visual and video-conferencing environments.

· Hands-on knowledge of Zoom Rooms and meeting-room technologies.

· Experience installing and troubleshooting AV hardware, peripherals, and cabling.

· Understanding of network connectivity and its impact on audio and video services.

· Strong troubleshooting and incident-management skills.

· Ability to coordinate effectively with users, technical teams, and third-party vendors.

· Strong written and verbal communication skills.

· Ability to work independently in an onsite corporate environment.

· Availability to provide occasional support outside regular business hours for important meetings or events.

Preferred Qualifications

· Experience with Microsoft Teams Rooms or similar collaboration platforms.

· Familiarity with digital-signage platforms and AV monitoring solutions.

· Experience supporting executive conference rooms and large meeting spaces.

· Relevant AV, Zoom, Microsoft, or IT service-management certifications.

Core Competencies

· Customer-focused service and professional communication.

· Structured troubleshooting and sound technical judgment.

· Strong ownership, organization, and attention to detail.

· Effective collaboration across technical and business teams.

Company Description

We provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.
Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.

We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.

In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.

Company DescriptionWe provide Management Consulting, Information Technology Consulting, and Sourcing Advisory Services.Our management consulting services focus on our client's most critical issues and opportunities: strategy, marketing, organization, operations, technology, and mergers & acquisitions, across all industries and geographies.We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect by optimizing the sum of the parts, not just the individual pieces.In today's dynamic business environment there is a strong need for the organizations to become globally competitive. Enterprise Resource Planning (ERP) has become an important software tool for managing business applications across various industries. Customized ERP solutions that matches the business will definitely maximize the return on investment ROI of Organization. Implementing right ERP helps companies to manage their data.