Order Processing - CSR

Office Customer Service Representative Full-Time | Monday-Friday, 10 am to 6 pm Salary: $50,000 per annum Immediate Hire! Our client, a well-established and respected Canadian-owned apparel manufacturing company, is actively hiring an in-office Customer Service Administrator for a current, open vacancy at their head office. Key Responsibilities Provide phone and email support to customers and sales representatives regarding orders, inventory, and product details Process incoming orders, quotes, returns, and adjustments accurately Recommend alternative or promotional products to support sales growth Communicate real-time inventory and product availability, and follow up post-sale to ensure satisfaction Respond to requests for product information, samples, and catalog materials Required Skills Qualifications Excellent written and verbal communication skills in English Strong computer proficiency, including MS Word, Excel, and Outlook Ability to multitask, stay organized, and work independently or in a team Proactive problem-solving skills with a customer-focused mindset and ability to up-sell Previous experience in B2B customer service or sales, ideally in a call-center or order-processing environment Position Details Full-time opportunity Monday to Friday, 10 am to 6 pm In-office role (on-site attendance required) Salary: $50,000 per annum APPLY NOW! Please respond to this posting with a copy of your resume in word or pdf format. After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role. AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL's AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/ AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL's AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/