Content Product Manager

Our client is a sports technology and education company that provides training and compliance solutions across North America. With over 2.4 million users across 1,000+ organizations, they partner with national governing bodies, sport organizations, and education systems to transform safe sport training into a standard for culture and performance.

They are hiring a Content Product Manager to own their content strategy and roadmap. Content is central to their core product offering, and this role acts as the strategist and driving force behind everything the company creates. Reporting directly to the Chief Technology Officer and working closely with executive leadership and subject-matter experts, you will establish the roadmap, drive end-to-end execution, and hold the line on quality, accuracy, and delivery pace.

What You'll Do

Strategy and Content Roadmap

• Own and execute the content roadmap, aligning it directly with the broader technology and product roadmap as business needs shift.
• Establish active feedback loops with users, clients, and market-facing teams to ground strategic decisions in direct audience insight.
• Translate the needs of athletes, coaches, parents, officials, and administrators into clear content development plans.

Delivery, Operations, and Execution

• Lead end-to-end delivery of content initiatives, managing project timelines, scope, resources, and budgets.
• Coordinate internal leadership, external experts, and creative partners to keep execution on track without compromising quality.
• Establish process discipline and milestone tracking to move projects efficiently from concept through release.

Editorial Substance, Craft, and Learning Design

• Direct narrative structure, message clarity, and tone to ensure content is credible, engaging, and practically applicable in the field.
• Partner directly with external experts and internal executive leaders to translate domain expertise into trustworthy learning assets.
• Design educational content focused on clear outcomes, skill building, and long-term behavior change across target audiences.
• Remain hands-on in drafting scripts, outlines, learning briefs, and early prototypes to drive development forward.

AI Integration and Engine Optimization

• Apply advanced AI tools across research, scripting, instructional design, and rapid prototyping workflows to maximize output velocity.
• Build prompt libraries, repeatable templates, and internal systems to increase speed and consistency across the team.

Required Superpowers

• Proven track record owning content strategy, roadmap prioritization, and content delivery within a tech or product environment.
• Strong project management capabilities with experience driving complex production schedules across multiple contributors.
• Practical, hands-on fluency with generative AI tools (such as Claude and ChatGPT) integrated directly into daily content workflows.
• Sharp editorial judgment, including strong writing, messaging, and narrative structure skills.
• Sound instructional design instincts focused on driving behavior change and clear learning outcomes.
• Ability to synthesize complex expert knowledge into plain-language, engaging content.
• Comfort conducting user feedback sessions, reviewing performance data, and operating independently in a growing organization.

This is an opportunity to own the core content engine of an established safe sport platform, using modern AI workflows and instructional design principles to shape training that directly impacts sporting culture across North America.