Transportation Supervisor

Supervisor, Transportation
Job Summary Fuze HR is seeking on behalf of our client an experienced Transportation Supervisor to oversee daily transportation operations and lead a team of drivers. The Supervisor will be responsible for route planning, employee management, customer service, safety, and ensuring transportation activities are completed efficiently and on time.
This role is hands-on and requires someone who can work effectively in a fast-paced operational environment.
Pay Rate : $38 / hour Schedule : Monday-Friday , 9:00 AM start time. Full time role. 40+ hours per week.
Key ResponsibilitiesTransportation & Operations

• Plan and manage daily driver routes and schedules.
• Ensure all scheduled customers are serviced on time.
• Adjust routes, staffing, and resources when operational issues arise, such as vehicle breakdowns or unexpected delays.
• Monitor routes and identify opportunities to improve efficiency.
• Manage daily driver debriefs and ensure all required documentation is completed.
• Monitor inventory and ensure adequate supplies are available.
• Manage transportation vehicles, equipment, and other operational assets.
• Review employee hours and overtime to ensure resources are used efficiently.
• Monitor operational performance and recommend improvements.

Customer Service

• Maintain a high level of customer service and ensure service expectations are met.
• Address customer issues and follow up to resolve service concerns.
• Build strong relationships with customers and gather feedback on service.
• Conduct customer visits when required.
• Monitor service metrics such as on-time service and missed stops.

Team Leadership

• Supervise, coach, and develop transportation employees.
• Train and onboard new drivers.
• Establish performance expectations and provide regular feedback.
• Conduct performance reviews and team meetings.
• Perform driver ride-alongs and spot checks to ensure safe and efficient work practices.
• Promote a positive, respectful, and safety-focused work environment.
• Support employee development and address performance issues when required.
• Conduct regular yard inspections.

Safety & Compliance

• Ensure all employees follow company safety policies and procedures.
• Monitor employees to ensure work is performed safely and efficiently.
• Conduct regular safety meetings and training.
• Maintain required driver and vehicle documentation.
• Monitor driver hours and ensure compliance with applicable transportation regulations.
• Ensure vehicle inspection and safety records are complete and up to date.
• Identify potential safety issues and recommend corrective actions.

Qualifications

• High school diploma or equivalent.
• 3+ years of supervisory experience in a structured operational environment.
• 2+ years of transportation or logistics experience.
• Experience scheduling and supervising drivers or transportation teams.
• Valid driver's license with Q endorsement (air brakes). Preference will be given to candidates with commercial driving licenses/experience.
• Strong knowledge of route planning, scheduling, and transportation operations.
• Good computer skills, including Microsoft Office and spreadsheets.
• Strong organizational and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong leadership and team-building abilities.
• Commercial driving experience is considered an asset.

We are looking forward to hearing from you .
To apply contact us immediately! Email us at [email protected] or find us at www.fuzehr.com to see all our open positions.
Fuze HR Solutions is committed to building a diverse, accessible, and equitable workforce. Our approach is twofold. Both internal, where we focus on creating a diverse and inclusive environment for our employees, and external, where we source and recruit from the most diverse candidate pools. Our teams are educated on current best practices at attracting, retaining, and working with the most talented and diverse candidates.
As an equal opportunity employer, we are committed to accommodating every candidate and encourage those who identify as a member of a visible minority group, or a person with a disability and requiring specific accommodations, to apply.
For all questions, comments and feedback on our diversity and inclusion programs and policies or to request information relating to accommodation measures, please contact your local Fuze HR Solutions branch. We look forward to working with you