Assistant SSC Manager - Canada

Dal-Tile is currently seeking an exceptional Assistant Manager to join our TEAM! As the Assistant Manager we need some who will management skills that will lead our associates, train, purchasing and staff performance evaluations.
Primary Objective:Ensures daily store operations are performed in accordance with company policies and procedures.
Major Function and Scope:

• Trains and leads associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes.

• Coordinates delivery truck deliveries and maintenance.

• May perform a variety of customer service, warehouse, and office administration duties as necessary.

• Acts as the contact person for various computer systems.

• Provides feedback to management regarding staff performance evaluations.

• Responsible for the overall operations with regards to freight, shrink, margins and overtime.

• Assures customer confidence is achieved on a consistent basis.

• Ensures associates follow standard safety procedures in order to be in compliance with safety program corporate standards.

• May assume management responsibilities in the absence of the SSC or Stone Manager.
• May perform other related duties as required.

Experience and Knowledge Required:

• HS diploma or equivalent experience; [some college preferred]; Computer Software Knowledge (Word, Excel, Lotus Notes), Certified Forklift Operator.

• 5 or more years customer service and warehouse experience.

Competencies:Math skills; Organization Skills, Training, Communication and “Multi-tasking” abilities; time management; leadership, teamwork, judgement, safety conscious.