Forward Deploy Engineer - Capital

SuiteSpot - 4 emplois

Toronto, ON

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Détails de l'emploi :

Télétravail

Temps plein

Expérimenté

Avantages :

Modalités de travail flexibles

Who We Are
SuiteSpot is a PropTech company transforming how residential real estate is managed and operated at scale. Our award-winning Maintenance and Capital SaaS solutions serve the top 50 multifamily property management operators in North America, helping them streamline operations across hundreds of thousands of units.
We move fast, ship real solutions, and measure ourselves by customer outcomes. Our engineering team operates with high autonomy and direct customer impact. We live by P.I.E.—Passion, Integrity, and Execution—and look for people who do the same.
The Role
We're hiring a Forward Deployed Engineer to work at the intersection of customer problems and technical solutions. You'll work directly with enterprise customers during implementations and integrations, understand their operational pain points, and translate those into technical requirements. You will work in the engineering team to develop product solutions tailor-fit to their business operations. These include driving technical decisions to improve our customizable workflow engine and how our platform integrates with property management systems, CRMs, and other third-party APIs.
You report into our engineering organization while working closely with Product and Customer Success teams. This is a remote role, preferably based in Vancouver or Toronto.
What You'll Do

Own technical delivery for enterprise customer implementations, from scoping through go-live and beyond
Gather customer requirements by discussing them on customer calls, asking the right questions to understand their workflows, and doing technical product demos
Translate customer requirements into technical specs and drive them through implementation
Handle data migrations and complex technical configurations for new customer onboarding
Solve customer issues by navigating across the codebase and database to diagnose issues and ship robust solutions
Partner with product and engineering to feed customer insights back into our platform roadmap

What You Bring

Customer-facing presence. You are comfortable discussing on a call with a customer's operations or IT team, understand their workflow, and translate that into a technical solution. You communicate clearly with non-technical stakeholders.
Full-stack engineering experience. You're comfortable working across frontend (Angular/TypeScript) and backend (Node.js, Express, NestJS) codebases. You don't need to be an expert in everything, but you can find your way around and ship working code and scripts.
Effective problem-solving. You can orient yourself quickly with unfamiliar issues, trace through complex flows, and make targeted changes without breaking things.
Ownership mentality. You take problems from definition through delivery. When something isn't working for a customer, you figure out why and fix it.
Industry curiosity. You're interested in understanding how property management operations actually work—the workflows, the pain points, the systems. You don't need multifamily experience, but you're eager to learn it.

Nice to Have

Experience with MongoDB and data modeling
Experience developing and maintaining integrations with external systems
Background in B2B SaaS or enterprise software implementations
Familiarity with property management systems or PropTech

What's In It For You
Real impact. You'll work directly with customers who manage hundreds of thousands of apartments. When you solve a problem, you'll see the result in their operations.
Technical breadth. You'll work across our entire stack and touch multiple integration patterns. Every customer brings different technical challenges.
Autonomy. We're a small team that moves fast. You'll own problems end-to-end without layers of process.
Growth path. This role builds deep customer knowledge and cross-functional skills. It can lead to senior engineering roles, solutions architecture, or technical leadership.
We offer competitive compensation, comprehensive benefits starting day one, and flexible remote work.
Hiring Process

Initial conversation with a Talent Advisor plus a technical assessment
Technical interview with Engineering leadership
Final conversation with our CTO

SuiteSpot welcomes and encourages applications from people with disabilities. Should you require accommodations in any part of the interview process, please contact us at [email protected]
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Foire aux questions

Is this a remote role and where is it based?

This is a remote role, preferably based in Vancouver or Toronto.

What does a Forward Deploy Engineer do at SuiteSpot?

You own technical delivery for enterprise customer implementations, gather requirements, translate them into technical specs, handle data migrations, diagnose issues, and collaborate with product and engineering to feed customer insights into the roadmap.

What technologies and stack should I be comfortable with for this role?

You should be comfortable with full-stack work across frontend Angular/TypeScript and backend Node.js, Express, NestJS, and you should be able to ship working code and scripts.

What kind of interactions will I have with customers?

You will be customer-facing, discussing workflows with operations or IT teams, translating their needs into technical solutions, and delivering demos and implementations.

What opportunities for growth does this role offer?

The role offers growth into senior engineering roles, solutions architecture, or technical leadership, with the chance to gain deep customer knowledge and cross-functional skills.

What are the nice-to-have experiences for this position?

Nice-to-have experience includes MongoDB and data modeling, developing integrations with external systems, B2B SaaS or enterprise software implementations, and familiarity with PropTech or property management systems.

What is the hiring process for this role?

The process includes an initial conversation with a Talent Advisor plus a technical assessment, a technical interview with Engineering leadership, and a final conversation with the CTO.