Youth Support Worker - Residential Group Home- WEEKENDS/EVENING SHIFTS

Youth Support Worker – Residential Group Home (Part-Time or Full-Time)

Position Summary

The Youth Support Worker (YSW) plays a critical role in providing safe, structured, and trauma-informed care to youth residing in a licensed residential group home. This position requires professionalism, sound judgment, emotional maturity, and a strong sense of accountability. Youth Support Workers are responsible for supporting daily routines, ensuring safety, documenting observations, and maintaining a respectful and stable environment at all times.

This role may include day, evening, and/or overnight shifts, depending on operational needs.

Key Responsibilities

• Provide direct care and supervision to youth in accordance with individualized care plans
• Maintain a safe, calm, and structured living environment
• Support daily routines including meals, hygiene, school readiness, appointments, and activities
• Build appropriate, professional relationships with youth using trauma-informed and strength-based approaches
• De-escalate challenging behaviours using approved strategies and non-violent crisis intervention techniques
• Accurately document daily logs, incident reports, and observations in a timely manner
• Follow all policies, procedures, and ministry/agency guidelines
• Communicate effectively with management, team members, and external professionals
• Maintain confidentiality and professional boundaries at all times
• Respond appropriately to emergencies and follow established protocols

Qualifications & Requirements

• Experience working with youth in residential care, group homes, child welfare, or related settings preferred
• Post-secondary education in Child & Youth Care, Social Work, Psychology, Diploma in Developmental Service Worker (DSW), Personal Support Worker (PSW), or a related field is an asset
• Strong communication, documentation, and interpersonal skills
• Ability to remain calm, professional, and composed in high-stress situations
• Reliable, punctual, and able to work independently as well as part of a team
• Clear Vulnerable Sector Check (required)
• Valid First Aid & CPR certification (or willingness to obtain)
• CPI / NVCI certification is an asset (training may be provided)

Work Schedule

• Part-Time and Full-Time opportunities available
• Shifts may include days, evenings, weekends, and awake overnights
• Flexibility is considered an asset based on operational needs

What We're Looking For

We are seeking individuals who are:

• Ethical, dependable, and accountable
• Comfortable working within structure, policies, and clear expectations
• Genuinely committed to youth wellbeing and professional care standards
• Interested in long-term, meaningful work rather than short-term or casual shifts

Why Join Mulberry Residence

• Supportive leadership and clear expectations
• Structured, professional work environment
• Opportunity to make a meaningful impact in youth lives
• Ongoing guidance and growth within residential care

Company Description

The Mulberry Residence is a professionally operated residential group home providing safe, structured, and trauma-informed care for youth. We are committed to creating a stable, respectful environment where young people can heal, grow, and work toward positive outcomes.

Our team operates with clear expectations, strong leadership, and a shared commitment to accountability, integrity, and youth-centred care. We value consistency, professionalism, and compassionate boundaries, and we support our staff through clear policies, collaboration, and ongoing guidance.

At Mulberry Residence, we believe meaningful care starts with the right people. We are building a dependable team of individuals who take pride in their work, understand the responsibility of residential care, and are motivated to make a real difference—every shift, every day.

Company DescriptionThe Mulberry Residence is a professionally operated residential group home providing safe, structured, and trauma-informed care for youth. We are committed to creating a stable, respectful environment where young people can heal, grow, and work toward positive outcomes.Our team operates with clear expectations, strong leadership, and a shared commitment to accountability, integrity, and youth-centred care. We value consistency, professionalism, and compassionate boundaries, and we support our staff through clear policies, collaboration, and ongoing guidance.At Mulberry Residence, we believe meaningful care starts with the right people. We are building a dependable team of individuals who take pride in their work, understand the responsibility of residential care, and are motivated to make a real difference—every shift, every day.