Patient Watch Attendant - Vancouver Coastal Health

Patient Watch Attendant - Vancouver Coastal Health

Securicare is seeking Patient Watch Attendants to support our healthcare security operations across Metro Vancouver within the Vancouver Coastal Health (VCH) portfolio. In this role, you will be responsible for monitoring patients who require additional observation to ensure their safety and well-being. This position is critical in preventing falls, self-harm, and other incidents, while working closely with healthcare teams in a dynamic clinical environment. The ideal candidate will have strong attention to detail, excellent communication skills, and the ability to respond effectively in a variety of situations.

Pay: $22.50

Location: Vancouver General Hospital

Employment Type: On-Call / Casual
Shift Length: 8-hour shifts
Required Availability: Friday, Saturday, and Sunday.

Duties & Responsibilities:

• Provide continuous observation and monitoring of patients requiring additional support and supervision
• Notify healthcare staff promptly of any changes in patient behaviour, condition, or safety concerns
• Support patient comfort and assist with mobility or repositioning when required and directed
• Communicate with patients in a respectful and reassuring manner to help maintain a calm environment
• Maintain accurate and timely documentation of observations and activities
• Work collaboratively with nurses, clinical staff, and healthcare teams to support overall patient care
• Respond appropriately to patient needs, urgent situations, and emergency events
• Assist in maintaining a safe and secure healthcare environment for patients, staff, and visitors
• Respond to safety-related incidents, disturbances, or hazards within the healthcare setting
• Use strong communication and de-escalation skills to help manage challenging situations professionally
• Complete incident reports and documentation as required

What you bring

• Valid BC Security Workers License (SWL)
• Valid Basic First Aid certification (OFA 1)
• Valid Non-Violent Crisis Intervention (MORB) training is an asset
• Strong interpersonal and communication skills with the ability to engage effectively with diverse individuals in a healthcare setting
• Previous experience in security, preferably in a hospital or healthcare environment
• Excellent observational and problem-solving skills with the ability to remain composed under pressure
• Basic computer skills for report writing and incident documentation
• Ability to complete detailed reports, multi-task, and perform effectively in a fast-paced environment
• Flexibility to work various shifts, including weekends and holidays
• Post-secondary education in Police Foundations, Community Justice Services, or Law Enforcement is an asset.

What's In It for You

• Fun Events Year-Round: From big celebrations to small get-togethers, we love finding reasons to celebrate.
• Collaborative Culture: Join a supportive, values-driven team where everyone has a voice and wants you to succeed.
• Training & Growth Opportunities: Continuous learning is part of who we are - expect workshops, micro-lessons, mentorship, and hands-on projects that build your skills for today and your career tomorrow.
• Purpose-Driven Work: Be part of an award-winning organization recognized for its culture of respect, empathy, and accountability - where every person contributes to making people feel safe.

At Securiguard, we live by our R.E.A.C.H. values:

Respect · Empathy · Accountability · Courtesy · Honesty

At Securiguard, you'll be part of a team that values collaboration, innovation, and employee growth. This is more than just a job; it's an opportunity to make a meaningful impact by ensuring a seamless and welcoming office environment.

Ready to join the team? Apply today!