Founding Account Executive - AI-Powered Intake & Customer-Journey Automation Platform

As a Founding Account Executive, you will sell an AI-powered intake and customer journey automation platform — operating across voice, SMS, and email — to U.S. plaintiff law firms and adjacent markets including insurance and banking. You will be selling to VP/Director-level operations leaders and firm owners at companies processing 2,000–3,000+ inbound inquiries per month. This role is 75% new business development in Year 1. All leads are self-sourced — minimal warm leads or lists are supplied. You will run the full sales cycle from prospecting through close, working directly alongside the CEO. This is a newly created position reporting directly to the CEO & Co-Founder. The base salary is $80,000–$100,000 CAD, plus commission.

COMPENSATION & BENEFITS • Base salary: $80,000–$100,000 CAD (based on experience and prior performance) • Year 1 OTE: $160,000–$190,000 CAD • Year 2 OTE: $180,000–$200,000 CAD • Commission is uncapped • Stock options • Health benefit allowance • Laptop provided • 10 vacation days / 5 sick days / 2 personal days per year • Fully remote / work-from-home • Career advancement — sales leadership runway within 2 years as the team grows THE COMPANY & CULTURE

Our client was founded in approximately 2024 and is a venture-backed startup currently in a high-growth phase, with 100–200% year-over-year revenue growth and $5.2M raised as of September 2025. The company has 10 employees and operates fully remotely, headquartered in Vancouver, BC. Their platform manages complex, high-stakes customer journeys autonomously — across voice, SMS, and email — for organizations that need to qualify, follow up with, and convert high volumes of inbound inquiries. With over 260,000 intake cases processed and approximately 95% resolved without human involvement, the platform is replacing traditional human-powered intake and contact-centre work. Customers include Lawfty, McCready Law, and Consumer Protection Law Group.

The culture is fast-paced, fully remote, and built around an “Olympian” mindset — best-in-class individual and team performance. There is a strong emphasis on ownership, integrity, continuous improvement, and self-direction. Leadership operates as a player-coach. Ambiguity is normal and comfort with it is expected.

OFFICE LOCATION & SALES TERRITORY • Head office: Vancouver, BC, Canada • Work arrangement: Fully remote — no office attendance required • Sales territory: United States — nationwide • Hours: Monday–Friday, 40 hours per week. No regularly scheduled evening or weekend calls • Overnight travel: Occasional — primarily trade shows and select customer meetings. Less than 10% of working time EXPERIENCE, BACKGROUND & EDUCATION REQUIREMENTS • 2–5 years of B2B sales experience in a true 360°ree; / full-cycle role — prospecting through close • Minimum 1–2 years selling SaaS — required, not preferred. Do not apply without this • Strong preference for experience selling AI or agentic solutions (e.g., Sierra, Decagon, Parloa, Cognigy, Forethought, Retell AI) • Demonstrated top-tier performance: President's Club, top 10–20% of reps, or consistent quota over-achievement • Experience selling to senior leadership and C-suite at small-to-mid-market companies (50–1,000 employees) • Experience selling a non-branded or category-defining product is a strong asset • Post-secondary diploma minimum TECHNICAL SKILLS • Online demos: Expert — polished product demo delivery is a core part of this role • CRM: Any modern CRM background transfers (client uses Day AI) • PowerPoint: Intermediate • Excel / Word / Google Drive: Basic THE PRODUCT / SERVICE / SOLUTION • AI-powered intake and customer journey automation platform (voice, SMS, email) • Autonomous lead qualification, documentation collection, and persistent multi-channel follow-up • Proprietary Voice AI (Voco) — handles real, multi-turn conversations • Cognitive Decision Engine combining deterministic logic with AI reasoning • End-to-end automation across phone, SMS, email, and web — not a point solution • Outcomes-based pricing model PROSPECTIVE CUSTOMERS / INDUSTRY FOCUS / DECISION MAKER(S) • Primary: U.S. plaintiff law firms — personal injury, employment law, lemon law, mass tort • Expanding: Insurance (underwriting workflows) and banking/lending (consumer intake) • Target firm size: Companies signing 50–500+ new clients per month and generating 2,000–3,000+ inbound inquiries monthly • Target company size: 20–999 employees • Decision-makers: VP/Director-level operations leaders, firm owners, C-suite • Typically 2 influencers per deal SALES CYCLE / ORDER VALUE / ACCOUNT SIZE • Average sales cycle: 1–3 months • Average calls to close: 6–8 • Minimum contract value: approximately $36,000/year ($3,000/month) • Fully deployed accounts: up to $300,000/year • Large customers: $300,000–$500,000 annually •