Customer Support Agent

We An-Ser - 3 emplois

Regina , SK

Posté hier

Détails de l'emploi :

Temps plein

Gestion

Customer Support Agent (Full-Time)Location: In-Office I Pay: $17/hr I Schedule: 4-day work week (10-hr shifts)At We An-Ser, we are the voice of our clients. We're looking for calm, professional, and tech-savvy individuals to join our 24/7 service team. If you thrive in a fast-paced environment and take pride in turning a caller's day around, we want to hear from you!The Role:Manage high-volume inbound calls with professionalism and empathyNavigate multiple computer systems to provide accurate information and supportMaintain a high standard of service quality and detailed documentationWhat You Bring:A typing speed of 35+ WPM successfully and accuratelyA warm demeanor and the ability to stay composed during difficult conversations.A commitment to consistent attendance and schedule adherenceAvailability for weekend shifts and holidays (we are a 24/7/365 service)The Perks: RRSP with company matching, Paid Vacation, and Medical, Dental, and Vision coverage.Shifts: We have various consistent 4-day schedules with 10-hr shifts. One weekend day is required to work.We An-Ser is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Job Posted by ApplicantPro

#Business Analysis carrières

Postulez dès maintenant

Enregistrer

Partager un emploi :

Foire aux questions

What is the hourly pay for the Customer Support Agent role at We An-Ser?

This role pays $17.00 per hour.

What are the work hours and schedule for this position?

The role is full-time with a 4-day, 10-hour shift schedule; one weekend day is required, and shifts may include holidays as part of a 24/7/365 service.

Is this position on-site or remote?

This is an in-office, on-site role located in Regina, SK.

What are the main responsibilities of the Customer Support Agent?

You will manage high-volume inbound calls, navigate multiple computer systems to provide accurate information, and maintain a high standard of service quality and detailed documentation.

What skills or qualifications are required for this job?

A typing speed of 35+ WPM, a warm demeanor, the ability to stay composed during difficult conversations, and availability for weekend shifts and holidays.

What benefits does We An-Ser offer for this role?

Perks include RRSP with company matching, paid vacation, and medical, dental, and vision coverage.

What is the company culture or work environment described for this role?

We An-Ser is described as a 24/7 service team thatValues calm, professional, and tech-savvy individuals who can thrive in a fast-paced environment and turn a caller's day around.