Automotive Parts Team Member

The Automotive Parts Team Member works in a fast-paced automotive environment that involves constant interaction with customers in person and over the phone, with the use of a computerized automotive parts look-up system. The role also involves interaction with outside vendors using various ordering processes and systems and a responsibility for maintaining the automotive retail floor. This is a part time position, approximately 15-20 hours a week.

Role:

• Customer Service oriented
• Provides excellent customer service and ensures an ongoing commitment to the needs of the customer and their vehicle.
• Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
• Handles multiple customers in an effective and efficient manner.
• Keeps up to date on in-store promotions, in-store deals, auto center specials and product locations.

Must Have's:

• Demonstrated automotive subject matter knowledge and interest.
• Basic math and typing skills.
• Good working knowledge of automotive parts.
• Experience in a similar role, in a Canadian Tire store or Automotive Service Centre, is considered an asset but is not necessary.

We offer a competitve salary, employee benefits and discount. We also offer continuous workplace education.