Front Desk Closing
Gold's Gym - British Columbia - 13 emplois
Vancouver, BC
Posté aujourd'hui
Détails de l'emploi :
Expérimenté
Avantages :
Programmes de bien-être
Benefits:
Customer Service Representative (Evenings – Closing)
Part-Time | Gold's Gym British Columbia
Gold's Gym is hiring a part-time Customer Service Representative for evening closing shifts, with strong potential for growth. If you're outgoing, reliable, and passionate about fitness and customer experience, we'd love to connect.
About the Role
We thank all applicants for their interest; only those selected for an interview will be contacted.
- Free Gym Membership
- Bonus based on performance
- Flexible schedule
Customer Service Representative (Evenings – Closing)
Part-Time | Gold's Gym British Columbia
Gold's Gym is hiring a part-time Customer Service Representative for evening closing shifts, with strong potential for growth. If you're outgoing, reliable, and passionate about fitness and customer experience, we'd love to connect.
About the Role
- Schedule: 3–4 days per week (12–24 hours)
- Availability: Thursday 5:15pm-11:15pm / Saturday 5:15pm-10:10pm
- 1 additional 5:15pm-8:15pm shift for ongoing training
- Commitment: No extended travel/time off during the first 4 months*
- Great for Students!
- Previous customer service experience (required)
- Strong written and verbal communication skills
- Fluent in English (additional languages are an asset)
- Experience with cash handling and POS systems
- Strong problem-solving and critical thinking skills
- Ability to work both independently and as part of a team
- Reliable transportation or ability to commute easily
- First Aid certification (asset)
- Must be able to work in fast paced environment
- Proficiency with Computers*
- Oversee front desk operations during evening closing shifts
- Ensure the facility is properly secured and prepared for the next day
- Greet and check in members and guests using proper procedures
- Deliver exceptional customer service across phone, email, and in-person interactions
- Direct guests and appointments to appropriate staff efficiently
- Support guest check-in and onboarding processes
- Handle daily cash reconciliation accurately
- Assist the sales team with guest tours and membership support
- Support prospect and member outreach via calls, texts, and emails
- POS handling and end of night close out
- A positive, collaborative team environment
- Complimentary gym membership
- Employee discounts on Gold's Gym products and services
We thank all applicants for their interest; only those selected for an interview will be contacted.
Partager un emploi :
Foire aux questions
The schedule is 3–4 days per week (12–24 hours) with Thursday 5:15pm–11:15pm and Saturday 5:15pm–10:10pm, plus an additional 5:15pm–8:15pm shift for ongoing training.
Benefits include a free gym membership, performance-based bonus, and a flexible schedule.
Responsibilities include overseeing front desk operations during evening closing, greeting and checking in members, handling calls and emails, directing guests, cash reconciliation, POS handling, and assisting with tours and membership support.
Required qualifications include previous customer service experience, strong communication skills, fluency in English, cash handling and POS experience, and the ability to work in a fast-paced environment.
Yes, this role is great for students, and there is a commitment of no extended travel or time off during the first 4 months.
This is a part-time position based in Vancouver, BC, at Gold's Gym British Columbia.
Strong problem-solving and critical thinking, ability to work independently or as part of a team, reliable transportation or easy commute, and proficiency with computers are important.
