Automotive Service Advisor

Looking for a job where you're more than just a cog in the machine? Want to actually like the people you work with and feel proud of what you do? You're in the right place!Preferred Auto & Fleet Service in Thunder Bay, ON is hiring a full-time Service Advisor who's ready to jump in and make a difference. If that sounds like you, keep reading to learn just a few of the perks of joining us!GET THE BENEFITS YOU DESERVE WHILE DOING WHAT YOU LOVE:Competitive pay of $24.00 to $40.00/hourConsistent and stable full-time workDental, vision, and long-term disabilityExtended healthcareBonus structurePTOEmployee assistance programGrowth opportunitiesUniformsWhat You'll Be Doing:Working from 8:00 am to 5:00 pm, Monday through FridaySpeaking with customers about their auto repair needsCreating repair orders and recommending additional repairs/maintenance when appropriate to encourage salesPresenting estimates and explaining the importance of the service before gaining approval for the workCommunicating with the service team to keep the day-to-day flowing smoothlyQUALIFICATIONS1+ years of experience as an automotive service advisor or a similar customer service roleOur Ideal Automotive Service Advisor Has...Time management skills for effectively balancing workflow in a fast-paced environmentStrong ability to sell auto repair and maintenance servicesExceptional communication and customer service skillsA BIT ABOUT US:Preferred Auto & Fleet Service is a trusted, family‑oriented shop known for going above and beyond with friendly, reliable auto repair and maintenance services. We've built an incredible reputation for excellence thanks to our knowledgeable team, clear communication, and heart for customer service. Our customers call us "TOTAL lifesavers," praise our drive to go "above and beyond," and say there's "no need to go anywhere else". We're transparent with our customers and employees, providing full digital automotive inspections and clear pathways to development. We prioritize stability, community, and a supportive work environment where juggling real life (kids, schedules, and everything in between) is understood and respected. If you're looking to build a lasting career with a talented team that values honesty, quality, and genuine care, you'll feel right at home with us.APPLY TODAY:We'd love to meet you! Apply using our initial, mobile-friendly application.
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