Dispensary Associate Lead- Permanent, Full-Time

Are you an experienced dispensary professional ready to lead with compassion and precision? Pacific Fertility is seeking a Dispensary Associate Lead to oversee the daily operations of our state-of-the-art dispensary. This key role bridges clinical excellence with operational leadership, ensuring outstanding patient care and full compliance with all relevant regulations.

Location: On-Site | 500 4601 Canada Way, Burnaby, BC V5G 4X7
Schedule: Monday to Friday | Available weekends as needed

As the Dispensary Associate Lead, you will:

• Manage daily workflow, staff schedules, and dispensary coverage

• Communicate effectively with patients, clinical staff, and physicians

• Lead audits, ensure compliance, and produce inventory and usage reports

• Oversee medication/supply orders and maintain vendor relationships

• Train, coach, and support team members on SOPs, PharmaNet, and safety

• Lead internal audits, SOP implementation, and quality control

• Monitor medication shortages and conduct cost-saving research

• Collaborate with HR and leadership on evaluations and staff development

• Minimum 2 years' experience in a dispensary role

• Certification as a Pharmacy Assistant/Technician (preferred)

• Experience with electronic health records and PharmaNet

• Knowledge of fertility or specialty medications (an asset)

• Proven leadership, organizational, and interpersonal skills

• A commitment to integrity, empathy, and process excellence

At Pacific Fertility, we offer more than a job—we offer a mission-driven career in a supportive, innovative, and inclusive environment.

• Competitive Wage: Starting at $27.70/hour

• Fully Employer-Paid Benefits: Medical, dental, and fertility benefits

• Retirement Plan: 4% employer match

• Generous Time Off: 4 weeks vacation + 10 personal days

• Wellness Perks: Meditation and mental wellness apps

• EAP Program: Confidential support when you need it

• Team Culture: Collaborative, welcoming, and respectful

We are an equal opportunity employer that celebrates diversity. Please let us know if you need accommodations at any stage of the hiring process.

Join a team making a life-changing impact in fertility care.
Submit your application now and grow your future with Pacific Fertility.

Thank you for your interest. Only candidates selected for the next step will be contacted.